This profile has been claimed by the business owner or representative.
Van Collision Center
- Body Shops
- Scottsdale, AZ
About this business
Were here to serve you at our collision repair shop in Scottsdale, AZ. Our collision center offers everything from painting and structural repairs to body work and more. Plus, were conveniently located in the Phoenix metro area. If youve recently been involved in a car accident, visit Van Collision Center online or in person to learn how we can help you.
Location details
15600 N. Northsight Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
5 Star : My Experience I am now a very loyal customer to Van Collision. I have used them twice and they have been GREAT! Bryan took care of me as well as CJ and all the other wonderful girls at the front desk. I work with the public and I will spread the good word. Thank you Rochelle Kouzikas 248-533-5428 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
0 Star : My Experience
0 Star : My Experience I believe there were many factors that delayed the completion of my repair. Van states it was communication problems with Chubb; Chubb reports it was communication problems with Van. However, a month is a ridiculous amount of time to take to have the car repaired. I assume the car is fixed properly and the hot/rubber smell I am detecting is as Bryan states - "labels on the new muffler" that will burn off. Will wait and see.
1.5 Star : Likely to Recommend 1.5 Star : Repair Quality Bumper was removed and painted then scratched when reassembled 1.5 Star : Customer Service Car was supposed to be done Monday 7am. Wasnt done until Monday afternoon. Had to rent a car for extra day 2.5 Star : Returned Clean
5 Star : My Experience 2.5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
0.5 Star : Likely to Recommend 1.5 Star : Repair Quality I previously had a very good experience here, but this most recent visit was extremely dissatisfying. I was constantly unhappy with the amount of communication provided by the technician assigned to my vehicle. Messages were left without response, we only received a response when my husband called leaving me to feel that the technician is sexist leaning. My car's repair was delayed 6 days due to the inability of an estimate to be sent into my insurance company which ul... read more
0.5 Star : Likely to Recommend 5 Star : Repair Quality Turned out good as new. 1.5 Star : Customer Service Van Collision fixed my car great. It looks good as new, just as it should with any collision repair company. However, their communication with customers is awful. I had asked for specific parts to not be repairs, as I had aftermarket parts at home ready to be installed myself. They wouldn't understand and accept that and it was quite frustrating. 4 Star : Returned Clean
0 Star : My Experience The repairs were amazing and the young lady at the front desk was amazing as well. I think her name was JC. The office manager, Kim was also very helpful. The time leading up to the actual repair could improve. After I got the quote and showed interest in getting the repair there was no follow up. I had to call about 8 times and not once did I get to talk to the person that gave me the quote. Overall I would come back again but for the price and time that it takes to get these things done, I think the ... read more
0 Star : My Experience The color was not the same as my truck
Frequently asked questions about Van Collision Center
How is Van Collision Center rated?
Van Collision Center has a 4.8 star rating with 7,030 reviews.
When is Van Collision Center open?
Van Collision Center is closed now. It will open tomorrow at 7:00 a.m.