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15600 N. Northsight Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
0 Star : My Experience Everyone I spoke to was highly unprofessional. It seemed like no one knew what was going on with my car and I never even received an estimate of repair. After my car had already been picked up, days later I received a text that my car was done with repairs. In all, major miscommunication.
0 Star : My Experience Took too long
2 Star : Likely to Recommend 4 Star : Repair Quality Seems ok within the few days of taking it back. 5 Star : Customer Service Great communication throughout the process 0.5 Star : Returned Clean
0.5 Star : Likely to Recommend Never again. I have used van collision 3 times. Had something stolen out the car and how they handled it and just swept it under the carpet to just go away. Will not deal with them again. And I am letting people know the lack of integrity of can collision. 4 Star : Repair Quality 4.5 Star : Customer Service 4.5 Star : Returned Clean
1.5 Star : Likely to Recommend 0.5 Star : Repair Quality It was returned to me with a skewed brand new grill and a broken braket holding one of my outer fromt panels. 1.5 Star : Customer Service 0.5 Star : Returned Clean
1.5 Star : Likely to Recommend 1 Star : Repair Quality 4.5 Star : Customer Service 2.5 Star : Returned Clean
0 Star : My Experience
0 Star : My Experience 0.5 Star : Likely to Recommend Given how the service manager handled the pick-up of the Jeep with its engine problems, I would not recommend Van Collision. 2.5 Star : Repair Quality Don't really know if the repair was of any qualty. When we picked the car up, it was having SERIOUS engine problems and had to be towed to the dealership. Haven't driven it since pick-up basically. 0.5 Star : Customer Service While we were trying to decipher the seriousness of the engine issue at the time of pick-up, the se... read more
0 Star : My Experience I received numerous texts including one at 8:38 a.m. telling me that my car would be ready to be picked up later in the day. At 12:30 p.m. I called and left a message inquiring if my car was ready to be picked. I texted and called throughout the afternoon and only had my call defaulted to Van's Chevy where the operator was less than helpful. I called on Saturday and did not receive any return calls. Today I learned that the number I was given by Van's Collision belonged to Kelly and she no love Niger w... read more
Van Collision Center has a 4.8 star rating with 7,263 reviews.
Van Collision Center is open now. It will close at 6:00 p.m.