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15600 N. Northsight Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
2.5 Star : Likely to Recommend This experience was far different than previous experiences with Van Collision. Dissapointed in customer service experience this time when previous experiences have been exceptional. 4.5 Star : Repair Quality 2 Star : Customer Service
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality 2.5 Star : Customer Service
1 Star : Likely to Recommend 2.5 Star : Repair Quality I expected 3 things from Van Collision.......courtesy, honesty & good workmanship. I may have gotten 1. 1 Star : Customer Service Glen & Jim are really nice guys however Jim's failure to respond to 2 calls by me. The promised followups were not kept until I called and still were not after the fact. 4 Star : Returned Clean
2 Star : Likely to Recommend 2.5 Star : Repair Quality No good work and bad customer service 2 Star : Customer Service 2.5 Star : Returned Clean
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality made 2 trips to complete 2.5 Star : Customer Service didn't think my inconvenience was properly compensated 3 Star : Returned Clean
1.5 Star : Likely to Recommend 3.5 Star : Repair Quality 0.5 Star : Customer Service Poor customer service. Brian refused to give me updates on the car status. I would call and ask for updates. Multiple calls by me with no return calls from Brian. Very frustrating . 5 Star : Returned Clean
2.5 Star : Likely to Recommend 5 Star : Repair Quality 2.5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend Not a chance, I brought in an immaculate vehicle, I had to argue to get a scratch fixed. After a week of repairs, I have another scratch that I know they will claim was already there! My vehicle went down in value thanks to the service team. I would not recommend van Chevy, I'd do the opposite. 3.5 Star : Repair Quality Returned my truck covered in dust and dirt. The interior of the vehicle was also dirty. 0.5 Star : Customer Service Kevin Martin was abrasive, rude, and condescending. I took my... read more
1.5 Star : Likely to Recommend 3 Star : Repair Quality First time I went to pick it up they forgot to detail the interior. There was food and stains all over the car. The next time I came to get it one tire had chunks of rubber missing and the sunroof was not rewired. The third time I went to get the car the radio antenna was not working. Wish they would have actually checked before calling it done. 4.5 Star : Customer Service Friendly people. Helpful. 0.5 Star : Returned Clean
Van Collision Center has a 4.8 star rating with 7,263 reviews.
Van Collision Center is open now. It will close at 6:00 p.m.