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15600 N. Northsight Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
1.5 Star : Likely to Recommend Car was done two days late. No updates, emails, text messages or phone calls to initiated by Vans except last one telling me car would be ready for pickup that day. Despite representations of updates and status reports- did not happen. 4.5 Star : Repair Quality 1.5 Star : Customer Service 4 Star : Returned Clean
0.5 Star : Likely to Recommend I needed to have my other vehicle worked on. After my experience with this visit I am taking it to another shop and will recommend any friends or family do the same 1.5 Star : Repair Quality am very satisfied with the work that was done on my vehicle. However I am very dissapointed with the personal service I was give. I was quoted $155 for the part that my car needed. When I was called that my vehicle was completed I was told that the part was actually $225. This was a part that was purchased ... read more
0.5 Star : Likely to Recommend 0.5 Star : Repair Quality 0.5 Star : Customer Service 5 Star : Returned Clean
0.5 Star : Likely to Recommend Never 2.5 Star : Repair Quality I keep having to come back 1.5 Star : Customer Service My car is still not done 0.5 Star : Returned Clean
2.5 Star : Likely to Recommend Only due to the poor paint job 2 Star : Repair Quality Paint job is not very good 5 Star : Customer Service
0.5 Star : Likely to Recommend Not after what I experencied very disassaisfied 1.5 Star : Repair Quality 1 Star : Customer Service Your front desk person was rude, condescending and not helpful 3 Star : Returned Clean
0 Star : My Experience The repair process was approximately one month long and I had to keep the rental car longer than anticipated. The person I was working with was very poor on responding to emails as well as phone calls which prompted me to have to stop into the dealership on three occasions to find out the status. One of the visits he said he did not receive the email from me and while he was sitting at his computer he saw the email from the previous week. The paint job does not match the rest of the vehicle. All of my ... read more
0 Star : My Experience The vehicle will be returned. The replaced front grill is not correct and quite frankly looks used. Paint chips or some kind of cementybrsidue across hood of car. Disappointed
0 Star : My Experience I noticed some vibrations since getting my vehicle back. I just have not had the time to have it addressed. How do I have this fixed? Please contact me at 602-908-0585 5 Star : Likely to Recommend 4 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
Van Collision Center has a 4.8 star rating with 7,263 reviews.
Van Collision Center is open now. It will close at 6:00 p.m.