This profile has been claimed by the business owner or representative.
Van Hyundai
- Car Dealers
- Carrollton, TX
About this business
Location details
1825 North I-35 East, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 9:00 p.m. | |
| Tue | 8:30 a.m. to 9:00 p.m. | |
| Wed | 8:30 a.m. to 9:00 p.m. | |
| Thu | 8:30 a.m. to 9:00 p.m. | |
| Fri | 8:30 a.m. to 9:00 p.m. | |
| Sat | 8:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Everyone is very friendly. Phil, keep me informed about the time waiting. Thank you for your service.
Business response:
Thank you van Hyundai. Great working team.
Karla was friendly and very knowledgeable. She was always willing to help and always showed a great amount of honesty and integrity. She was a pleasure to deal with.
Business response:
Thank you for the positive review, we hope you enjoy your new vehicle!
We have always had excellent customer service from Van and Chris is a pleasure to work with
Business response:
Thank you for the positive review, we're happy to help!
Always very attentive and solves problems whatever they are. Have been coming to Van since 2008.
Business response:
Thanks for the positive review, we appreciate your loyalty!
Very kind and helpful. Chris Sims even came on on his day off to help deliver the vehicle.
Business response:
Thank you for your positive feedback!
Sales manager Darius was 10+ and our sales agent Ava was exceptional. I got an amazing deal on my trade in. Loved the location in the heart of a historic city square. If I could add unicorns and rainbow to this text I would. I hate buying car. I've had bad experiences befor. This time there was no sneaky sales tactics, double talk or pressure.
Business response:
Thanks for the positive review. We're glad to hear you had a terrific experience with Darius and that he was able to offer excellent service with transparency and find you a vehicle you would enjoy. We hope you think of us in the future. Congratulations on the new vehicle!
Van Hyundai has been terrific ever since I purchased my second Sonata from them early last year. Chris is my current service advisor, has treatment me with courtesy and provided me with the necessary information regarding my current service.
Business response:
Marla, thank you for taking the time to write a positive review. We're glad to hear your experience with us has been a good one and that Chris still is able to provide you with excellent customer service going forward. We're grateful for your loyalty to us.
I did inquire about the technology. Advisor did answer them and was helpful. Wish the company would put newer more comfortable chairs outside the office area. I did not want to go to the seating area. I was told that Chris would call me when my car was ready. I walked to downtown to get exercise. I walked back and my car was not ready. I just wish I had called to ask Mr. Pittman when my car would be ready. I would not have come back if I had been given a business card by the other Adviser because Mr. Pittman was not there. W... read more
Business response:
Syetman, thank you for taking the time to leave feedback. We only wish to provide transparency and efficiency for each of our customers. We apologize if you felt ignored and that your service took longer than you had perceived. We assure you that was not our intention and we only wished to assist you with your needs. We want to speak with you further about this situation to find a solution. Please contact Chuck Peretti at Cperetti@vtaig.com and we will do our best to make this better.
New Service Manager, Chuck, was very condescending and rude. I was calling about a Safety Recall, he could have explained it in a better way, being a manager. The recall fix has not been issued, but it is a important safety recall that states your car could catch on fire. His response was, " #1, this has only happened 3 times in the whole world, so the likely hood that it will happen to you is low, #2, We will not pay for you a rental to drive around while we wait on the recall." I simply told him that I had importance busin... read more
Business response:
We apologize if you feel you had a negative experience with us. Our technicians are knowledgeable with services and recalls and would be happy to assist with them when they are issued with our clients based on appointments. We want to address your concerns, please contact Chuck Peretti at Cperetti@vtaig.com and we will do our best to make this better.
Frequently asked questions about Van Hyundai
How is Van Hyundai rated?
Van Hyundai has a 4 star rating with 6,102 reviews.
When is Van Hyundai open?
Van Hyundai is open now. It will close at 9:00 p.m.