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Van Subaru of North Kansas City
- Car Dealers
- Kansas City, MO
About this business
Location details
90 NW Vivion Rd., Kansas City, MO, 64118, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Run away. Run away. Will absolutely scam you. Do not even think twice. Wait for a different car. They will scam you!!!!!
Was very unhappy with the things that were not told to me Was very unhappy with the things that were not told to me about warranties before I signed for them would not recommend to anyone
I hate to get into details because it honestly makes me I hate to get into details because it honestly makes me feel sick when I think about how dishonest these people were with us. After negotiating a price on a 2016 Corolla for our daughter, we left a deposit and came back to get it on a Monday evening. On the drive home, the car started shaking uncontrollably. The seat, the dash, and the wheel were violently shaking, especially when stopped at a street light. We didn’t notice it on our test drive bc we didn’t sit at light... read more
van is short for con they employed the classic "bait & switch... ohhh, you're just a few minutes too late! we just sold that one.... but here is another that's only 6k more!"
Business response:
Hi Steve, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (816) 558-6882 and we will do our best to make this better.
Did not like this place at all. Very unprofessional staff (Chris Blum). Felt COERCED to FINANCE a portion of my purchase price.. said the price they quoted me was based on me financing it. Salesman was average, didn't put forth a lot of effort.
Business response:
Hi Susanw, we always strive to do 100% for all of our customers, so we're extremely disappointed to hear of your negative experience with us. Please reach out at (816) 558-6882 and we will do our best to make this better. We hope to hear from you soon.
Trash. DO NOT WASTE YOUR TIME HERE! I made an appointment to look at a used car here and drove 35 minutes. I arrive and meet with the salesman who takes my ID and then proceeded to tell me how the price on the car is non negotiable. I've NEVER paid full price for a car in my life. He then proceeds to explain the documentation fee of $199 and then another bogus fee of over $550! We're already up to nearly $800 in fees! Save your time and money and go somewhere else that knows a little something about customer service and won'... read more
Car dealers are still jerks Have bought two cars there. Love Subarus, hate the dealer experience. They pressure salesmen to get 10 point reviews on follow up surveys. They up-sell badly priced warranties. They make a big deal of being customer friendly when everything is structured to make themselves look good, not the employee involved. None of the follow up surveys have anything to do with rating the organization itself; it always places the onus on one specific employee. This dealer may not be any worse than the typical c... read more
Not a great experience This was a very good experience until we pulled off the lot. The used vehicle had not been serviced. In my opinion, it took too much back and forth to get them to make that right (to their credit they did in the end). Someone spilled coffee on the passenger seat when they were detailing it for our departure. We missed this as it was dark when we left. They did not try to make that right..........We now have seat covers.
Ethical Misconduct Had agreed upon a price for a Impreza with the sales rep and sales manager. I was almost forty miles away and journeyed there on the next day with check on hand and with my trade in with me. The general manager rescinded the orally agreed upon price and when I refused to renegotiate the deal he literally threw my keys to my car at me. I have never been treated in such a manner and have filed a complaint with the national office of Subura of America. I HIGHLY RECOMMEND NOT DOING BIUINESS WITH THIS COMPANY..... read more
Business response:
I am sorry to have to do this. However, the facts have been stretched a bit in this story. Suffice it to say that in my 30+ years in the business, I have NEVER thrown a set of keys at anyone. While attempting to ascertain a value on this customers unique trade (60's base model Mustang), I was Rudely and Angerly informed (by whom I assumed was the customers father) that I have 2 minutes to finish the deal or we are walking out. After being yelled at on the showroom in the whitness of other customers and employees I informed t... read more
Frequently asked questions about Van Subaru of North Kansas City
How is Van Subaru of North Kansas City rated?
Van Subaru of North Kansas City has a 4.4 star rating with 2,978 reviews.
When is Van Subaru of North Kansas City open?
Van Subaru of North Kansas City is closed now. It will open at 8:30 a.m.