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Our auto repair shop in Arlington is here to serve you! We have factory-trained technicians and state-of-the-art equipment to get your repairs done right, so visit our Honda service department for your next auto service.
1104 I-20, Arlington, TX, 76017, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Giving a late shout out to the customer service I received from the service advisor Chris. I bought my 2013 Pilot from Vandergriff Honda Arlington but it’s not the closest Honda dealership to where I reside, so I do not always get service there. However, when a check engine light came on and Vandergriff was able to get me in, I knew I was right where I was supposed to be. Chris was exactly who an ideal service advisor should be. I had a coffee in hand but being nearly done with it was still offered a token for a compliment... read more
Our Service Advisor Chris Lapid and Service Manager Javier were AMAZING!! We took our 2024 Pilot in due to a squeaky noise in the right front. Javier rode with us to identify the problem. He and Chris got on it quickly. We had our car back in less than 24 hours. Noise gone! They went the extra mile! We appreciate not only their work but their friendly professionalism. This is my 2nd Pilot in the past 10 years. Chris has been my service advisor for several of those years. He’s always taken care of every request as if I ... read more
These 5 stars go's out to Mrs. Chelsea Yepez. This woman went above and beyond for me. She works in Honda Finance department. Mrs. Yepez consistently call and text me to finalize my contract for a 2024 Honda Prologue. She was very very informative on the Evgo app. for your vehicle and mobile device. She consistently worked with me and stayed on the backside of other departments, making sure everyone complete their end of the finalization of the contract which they didn't (smh). Within salesman and finance management was a v... read more
Customer service should begin with the first person you encounter and not after you have to point out that you were not offered a service provided for free to everyone else. I wanted a cup of coffee but needed a token I was not made aware of. When I went to a service manager and inquired, he asked if I was having service done. Should not have been the first question if coffee is free. Then he asked if my service advisor provided one. Why would I be asking about free coffee if I knew about tokens to be used for coffee. When I... read more
Victor is an amazing advisor, I had a great experience coming here and it was all thanks to him. Victor is a true asset to Honda, I highly recommend him to anyone who is looking for friendly assistance.
Vandergriff Honda Service has a 3.9 star rating with 117 reviews.
Vandergriff Honda Service is closed now. It will open at 7:00 a.m.