This profile has been claimed by the business owner or representative.
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Good technical service & friendly staff who are very attentive.
Business response:
Thank you for your wonderful review! We're thrilled to hear that you received excellent technical service and found our staff to be friendly and attentive at Vandergriff Toyota. Your satisfaction is our priority, and your feedback is greatly appreciated. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future.
Their customer service technicians are very good. Their wait times and wait area is similar to what I have experienced at other dealerships. I don't like their seating as it hurts my back and my legs and feet go numb so I'm standing a lot and walking around while I wait. For me, there is nothing that "stands out" compared to other places which is why I rate them a 4 star.
Business response:
Thank you for your review and feedback! We're glad to hear that you found the customer service technicians at Vandergriff Toyota to be very good. We apologize for any discomfort you experienced with the seating in our wait area and will certainly take your comments into consideration to improve the experience for all our customers. Your feedback is valuable to us, and we appreciate your honest review. If there's anything else we can do to enhance your experience in the future, please don't hesitate to let us know. Thank you ... read more
The Best In Texas Toyota At 100
Business response:
Thank you for your enthusiastic review! We're thrilled to hear that you consider Vandergriff Toyota the best in Texas. Providing top-notch service and exceeding our customers' expectations is always our goal. Your praise means a lot to us, and we appreciate your support. If you ever need anything else, please don't hesitate to reach out. Thank you again for choosing Vandergriff Toyota!
Awesome experience. Will recommend friends and family to check out
Business response:
Thank you for your recommendation! We're thrilled to hear that you had an awesome experience. Your satisfaction is our priority, and we're grateful for your support and trust in us. If you or your friends and family have any questions or need assistance in the future, don't hesitate to reach out. We look forward to welcoming them to our dealership!
My experience was very pleasant and professional. Thank you Issac E. (Svc.Adv.)
Business response:
Thank you for the 5-star review and for mentioning Isaac E. by name! We're thrilled to hear that your experience was both pleasant and professional. We strive to provide exceptional customer service, and Isaac's dedication is a big part of that. We'll be sure to pass your kind words on to him. Thank you again for choosing Vandergriff Toyota!
Diagnosed problem with no power in acceleration very quickly & repaired with new Hybrid battery pack very quickly.
Business response:
Thank you for the fantastic review! We're glad we could get you back on the road quickly and efficiently. It's important to us at Vandergriff Toyota to diagnose problems accurately and provide timely repairs. We appreciate you recognizing our service team's ability to do both with your acceleration issue. Thank you for choosing Vandergriff Toyota!
Service was quick and on time. All recommendations were made and a new future maintenance apt was created!
Business response:
We're delighted to hear that you had a positive experience! Providing quick and punctual service, along with addressing all recommendations, is what we strive for with every visit. Creating a future maintenance appointment ensures your vehicle stays in top condition, and we're glad to assist with that. If there's anything else we can do to enhance your experience, please feel free to let us know. Thank you for choosing Vandergriff Toyota!
The finished product looked great!
Business response:
We're so glad to hear that! We take pride in the quality of our work at Vandergriff Toyota, and it means a lot to know you're happy with the finished product. Thank you for your review!
forcing me to write stuff makes me not want to participate
Business response:
Thank you for your 5-star review! We truly appreciate your feedback and your time. Your satisfaction is important to us, and we value your input. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you in the future.
Vandergriff Toyota has a 4.3 star rating with 13,055 reviews.
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.