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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Had to take it back three times they made several suggestions with the issue was in both cases they were wrong. They finally figured out what the issue was and had to change out one of the front bushings to the body.
Business response:
Thank you for sharing your experience. We sincerely apologize for the multiple visits and any frustration this caused. It's concerning to hear that our initial assessments did not resolve the issue, but we're glad our team was eventually able to identify and fix the problem with your vehicle. Your feedback is invaluable as it helps us improve our service. If you have any further concerns or need assistance, please don't hesitate to reach out to Mike Book at mbook@vtaig.com. He's committed to ensuring your satisfaction and wo... read more
My service man that have waited on me the last few times always go above and beyond
Great! The service tech was great!
Oil change and tire rotation.
Service was good. They explained what I need for my next service
Always great courteous service.
Everybody was very nice and I will tell all of my family and friend to go there
Service Advisor Scott King at Arlington location is attentive, knowledgeable and always receive honest information on what my car needs at each car service visit. I have been a Toyota customer for many years and there are only a handful of service advisors I trust. Thank you Scott King for always being attentive and helpful!!
Business response:
Thank you for your wonderful review! We're thrilled to hear about your positive experience with Service Advisor Scott King at our Arlington location. It's fantastic to know that Scott is attentive, knowledgeable, and provides you with honest information about your car's service needs. We understand the importance of trust when it comes to service advisors, and we're glad that Scott has earned your trust over the years as a Toyota customer. We appreciate your loyalty and kind words about Scott's assistance. If there's anythin... read more
The car appeared ok while away discovered on this car like previous car the rear plastic/rubber piece between body and fender well was loose and caused some concern when I heard it rub on tire after a rain storm. But having it occur on other Camry and a new fastener added at next service will be getting done then. Previous service scraped ain't off rim when flat tire was fixed, and dent put in sill under door.
Vandergriff Toyota has a 4.3 star rating with 13,055 reviews.
Vandergriff Toyota is closed now. It will open tomorrow at 9:00 a.m.