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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
The friendliness of the service advisor is paramount. The ease of getting transportation home and back to the dealership is life savior. The work is always done right the first time. No surprises.
Business response:
Thank you for your fantastic review! We're delighted to hear that you found our service advisor friendly and that the transportation arrangements made your experience easier. It's also great to know that the work is consistently completed correctly the first time, with no surprises. Your satisfaction is our priority, and we appreciate your trust in us. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again!
Quick services and checking
Business response:
We are pleased to hear about your positive experience with our quick services and thorough vehicle checking. Our team understands the value of efficiency and comprehensive vehicle care, and we're glad we were able to meet your expectations. We appreciate customers like you who recognize the importance of prompt and detailed service. Your feedback helps us confirm that we are delivering the level of automotive care we aim to provide. Thank you for choosing our service department and for taking the time to share your experienc... read more
friendly, very professional
Business response:
Thank you for your concise and positive feedback! We're glad to hear that you found our team friendly and professional. Providing excellent service is our priority, and it's wonderful to know that we met your expectations. If you need any assistance or have questions in the future, please feel free to reach out. We look forward to serving you again!
Excellent service. Professional and shorter time frame than mentioned. Looking forward to continue servicing vehicle here.
Business response:
Thank you for your excellent feedback! We're thrilled to hear that you received professional service and that we were able to complete your vehicle's maintenance in a shorter time frame than anticipated. Your satisfaction means a lot to us! We look forward to continuing to service your vehicle in the future. Thank you for choosing us!
My service advisor's (Isaac Espinoza) knowledge of the work performed and my vehicle being ready within the promised time. Isaac also started the process to address an additional recall.
Business response:
Thank you for your thoughtful feedback! We're pleased to hear that Isaac provided you with excellent service and demonstrated strong knowledge about your vehicle. It's great to know that he was able to have your vehicle ready within the promised time and also initiated the process to address your additional recall. We appreciate you taking the time to share your experience, and we look forward to assisting you again in the future!
I can always count on Mike Hill for great service!
Business response:
Thank you for your fantastic review! We're thrilled to hear that Mike consistently provides you with great service. His dedication to ensuring customer satisfaction is truly commendable, and it's wonderful to know that he has made such a positive impact on your experience with us. We appreciate your trust in Mike and our team, and we're grateful for your continued support. If there's anything more we can do for you in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving yo... read more
I my self experience at this place nice people for sale & finance very important for sopport me thank you very much again happy new 2025.
Business response:
Thank you for your wonderful feedback! We're delighted to hear that you had a positive experience with our sales and finance teams. It's great to know that our staff provided the support you needed. We truly appreciate your kind words and wish you a happy and prosperous New Year! We look forward to serving you again in the future!
Great customer service, letting me what going with my car.
Business response:
Thank you for your kind words! We're delighted to hear that you had a great experience with our customer service and that we were able to keep you informed about what was happening with your car. Communication is key to ensuring our customers feel supported and confident in our service, and it's wonderful to know that we delivered on that promise. We appreciate you taking the time to share your feedback and look forward to assisting you again in the future!
The service representative was professional and friendly. He helped me get free uber rides while my car was being serviced. I didn't like that I have to come back again for the repair because the new hatchback motor part was defective. Also, when I picked up the car after the repair was done, the covers in the hatchback were not put back in place. Good thing the service representative had that resolved quickly.
Business response:
Thank you for your feedback! We're glad to hear that our service representative was professional and friendly, and that he was able to assist you with Uber rides during your car service. We apologize for the inconvenience regarding the defective hatchback motor part and for the oversight with the covers not being replaced properly. We appreciate your understanding and are pleased that our representative resolved the issue quickly. Your feedback helps us improve our services, and we're committed to providing a better experien... read more
Vandergriff Toyota has a 4.3 star rating with 13,416 reviews.
Vandergriff Toyota is closed now. It will open at 9:00 a.m.