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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Isaac is such a great service advisor and really stays on top of things. I sure appreciate him. He provided all that I needed. He helped me in my car for about 10 minutes when I was having trouble with text messages coming through. He really cares.
Business response:
Thank you so much for your wonderful review about Isaac! We're thrilled to hear that he went above and beyond during your service experience, taking the time to help you with your car's text message issues and providing exceptional care. His dedication to truly understanding and addressing your needs is exactly the kind of service we strive to deliver. We appreciate you taking the time to recognize Isaac's outstanding commitment and professionalism. Your feedback means the world to us, and we're grateful that Isaac could pro... read more
Very informative and met all my truck's needs
Business response:
Thank you for your review! We're pleased to hear that we were able to provide you with the information you needed and take care of all your truck's requirements. We strive to ensure every customer leaves satisfied, and we appreciate your feedback. We look forward to assisting you again in the future!
Nice one and keep doing what you're doing
Business response:
Thank you for your kind words! We truly appreciate your support and will continue striving to provide the best experience possible. We look forward to serving you again in the future.
On time and very friendly and professional great experience
Business response:
Thank you for your feedback! We're thrilled to hear that your experience was on time, and that our team provided friendly and professional service. We strive to deliver excellent service every time, and it's great to know we succeeded. We look forward to serving you again soon!
Our service was great. We got to the We dealership on time and they got our car checked out quickly. We were very satisfied.
Business response:
Thank you for sharing your experience! We're thrilled to hear that our team provided you with timely and efficient service, ensuring your satisfaction. We look forward to continuing to meet your needs during future visits!
Service Advisor, Ryan Parker, is fantastic!! Service completed in a timely manner. I'm back on the road as a very satisfied Vandergriff Toyota customer!!!
Business response:
Thank you for your fantastic review! We're so glad to hear that Ryan Parker provided you with excellent service and that your service was completed in a timely manner. It's great to know you're back on the road as a satisfied customer! We truly appreciate your feedback and look forward to serving you again in the future.
Great customer service and value for my trade-in! Ask for Mr. Nana Buah!
Business response:
Thank you for your kind review! We're thrilled to hear that you had a great experience with our customer service and felt you received good value for your trade-in. We're glad our team was able to assist you, and we appreciate your recommendation. If you need anything in the future, don't hesitate to reach out!
great service needed air in my tires
Business response:
We're glad we could assist you with your tire inflation needs. Providing quick and reliable service is our priority, and we appreciate that you took the time to share your positive experience with us. Thank you for trusting our team to help maintain your vehicle's tire pressure.
When finished and I had paid, I was told that I could pick up my car outside but my car was not delivered for a long time and only when the gentleman that had handled my service went outside and found my car and got somebody to bring it to where I was. I also heard from someone else that the owners had only two men to bring the cars to the owners.
Business response:
Thank you for your feedback. We sincerely apologize for the delay in bringing your car to you and for any inconvenience this caused. We understand how important it is to have a smooth and timely pickup experience, and we're grateful that the service team member went out of their way to ensure you received your car. We will certainly look into improving our process and staffing to ensure a better experience in the future. Your input is valuable, and we appreciate you bringing this to our attention.
Vandergriff Toyota has a 4.4 star rating with 12,768 reviews.
Vandergriff Toyota is closed now. It will open tomorrow at 7:00 a.m.