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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
The people in the service and parts department are very nice.
Business response:
Thank you for taking the time to share your positive experience with our service and parts departments. We appreciate that you found our team members to be very nice and welcoming. Our goal is always to provide a friendly, professional environment where customers feel comfortable and well-supported. We're pleased that the members of our service and parts departments made such a positive impression on you. Customer service is at the heart of everything we do, and your review confirms that our team is delivering on our commitm... read more
I liked the expertise of the techs and service advisor.
Business response:
Thank you for highlighting the expertise of our technical staff and service advisors. We take pride in maintaining a highly skilled team, and we're pleased that their professional knowledge and capabilities were evident during your service experience. Our technicians and service advisors undergo continuous training to ensure they can provide the most knowledgeable and efficient service possible. Your recognition of their expertise is deeply appreciated and reflects our commitment to maintaining high professional standards. W... read more
all good as usual. Got in and out fast.
Business response:
Thank you for your positive feedback! We're delighted to hear that your visit was smooth and efficient, as we strive to provide quick and reliable service for all our customers. Your satisfaction is our top priority, and it's great to know we met your expectations once again. We look forward to serving you in the future and appreciate your continued trust in us!
Service representative was thoroughly helpful and very informative as to the recommended and future anticipated services.
Business response:
Thank you for highlighting the quality of our service representative's communication and support! We're pleased to hear that our team member was thoroughly helpful and provided you with comprehensive, informative details about both current and anticipated service needs. Transparent and proactive communication is a key priority for us, and we're glad we were able to meet your expectations. We appreciate your feedback and look forward to continuing to provide you with exceptional service.
service is always great and fast, Mike Hill is an excellent service adviser
Business response:
Thank you for highlighting both the consistent quality of our service and Mike's exceptional performance as a service adviser. We are proud that you've experienced consistently great and fast service, and we're especially grateful for your specific recognition of Mike. Our service advisers like Mike are dedicated to ensuring each customer receives prompt, professional, and personalized attention. His commitment to excellence reflects the high standards we maintain across our entire service team. We appreciate you taking the ... read more
It was the fastest Service for car maintaince
Business response:
Thank you for your enthusiastic review! We're thrilled to hear that you experienced the fastest service for your car maintenance. Our team works hard to provide efficient and quick service, understanding that our customers' time is valuable. Your feedback confirms that we are achieving our goal of delivering prompt and streamlined automotive maintenance. We appreciate you taking the time to share your positive experience and look forward to continuing to provide you with fast, high-quality service in the future!
David was professional and polite. He updated maintenance record to assure no repeated services. He made sure i got my Military discount.
Business response:
Thank you for your wonderful feedback! We're thrilled to hear that David provided you with professional and polite service. It's great to know he was attentive to your needs by updating your maintenance records and ensuring you received your military discount. Our team is dedicated to providing personalized service and ensuring that our customers feel valued and respected. Your recognition of David's efforts reflects our commitment to excellence. Thank you for choosing us, and we look forward to serving you again in the futu... read more
Robert, was the sweetest person and treated me like a person.
Business response:
Thank you for your heartfelt feedback about Robert! We are thrilled to hear that he provided you with such a warm and personal experience during your visit. Our team is dedicated to treating every customer with respect and care, and it's wonderful to know that Robert exemplified this during your interaction. Your satisfaction is our top priority, and we strive to create a welcoming atmosphere for everyone who walks through our doors. We appreciate you taking the time to share your positive experience and recognize Robert's e... read more
Mechanics were not professional
Business response:
We take your feedback regarding our mechanics very seriously. We apologize that your experience did not meet our standard of professional service. We would appreciate the opportunity to understand more details about your concerns and make things right. Please contact Mike Book directly at mbook@vtaig.com to discuss your specific experience. We are committed to addressing your concerns and ensuring your complete satisfaction with our service.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.4 star rating with 12,768 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open tomorrow at 7:00 a.m.