This profile has been claimed by the business owner or representative.
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
Fast service and courteous service desk workers.
Business response:
Thank you for sharing your experience! We're happy to hear that you received fast and courteous service from our team. Providing efficient and friendly service is important to us, and we appreciate your feedback. We look forward to serving you again soon!
Attentiveness and timeliness
Business response:
Thanks for your fantastic feedback! We're thrilled to hear that you appreciated our attentiveness and timeliness. Your satisfaction is our priority, and we look forward to continuing to meet your expectations. Enjoy your day!
Service representative was very friendly and professional and prompt to accept car shortly after I arrived. Car was finished in the time frame I was quoted.
Business response:
Thank you for your fantastic review! We're glad to hear our team provided friendly and prompt service, and that your car was ready as promised. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. Enjoy your day!
Liked short waiting period for service to be performed. Comfortable waiting room. And received a free car wash coupon.
Business response:
Thank you for your fantastic feedback! We're glad you enjoyed a quick service experience and found our waiting room comfortable. We appreciate you choosing us and hope you enjoy that car wash!
All was good! Faith is the best. I was in and out.
Business response:
Thank you for the fantastic review! We're so glad to hear that everything went smoothly and that Faith took great care of you. We always strive to make your experience quick and easy, and we're happy to know we met your expectations. We look forward to seeing you again soon!
Toyota has great service and great personnel, everyone is so professional and friendly .
Business response:
Thank you for the fantastic review! We're thrilled to hear that you had a great experience with both our service and our team. Professionalism and friendliness are top priorities for us, and we're so glad that it showed during your visit. We truly appreciate your feedback and look forward to continuing to serve you!
The one big issue I had was with the technician that worked on my truck. It seems like the tech replaced my water pump and belt but I had to go back the same day because my truck was making this loud sound from where the belt was located. So they had to bring in a Master tech and look under the hood. He quickly realized that the other "Young" technician put my belt on wrong. That's why it was making this loud sound. I truly believe someone needs to look into this. The service advisor was GREAT!
Business response:
We appreciate you sharing your experience. We're glad to hear your service advisor provided you with excellent support. We also take all feedback regarding our technicians seriously and will review your comments internally. If you'd like to discuss this further, please contact Mike Book at mbook@vtaig.com.
Great service, as always Mike Hill is Great customer rep.
Business response:
Thank you for your great feedback! We're thrilled to hear that, as always, you had a positive experience with our service and that Mike Hill provided excellent customer care. We truly appreciate your continued trust and look forward to serving you again soon!
The service time and length of time for servicing my vehicle was excellent. Also, the tech was courteous and and informed about my vehicle service needs.
Business response:
Thank you for your great review! We're thrilled to hear that your service experience was excellent and that our tech was both courteous and knowledgeable about your vehicle's needs. We truly appreciate your feedback and look forward to serving you again in the future!
Vandergriff Toyota has a 4.4 star rating with 12,768 reviews.
Vandergriff Toyota is closed now. It will open on Monday at 7:00 a.m.