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Vandergriff Toyota
- Car Dealers
- Arlington, TX
About this business
Location details
1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Toyota has great service and great personnel, everyone is so professional and friendly .
Business response:
Thank you for the fantastic review! We're thrilled to hear that you had a great experience with both our service and our team. Professionalism and friendliness are top priorities for us, and we're so glad that it showed during your visit. We truly appreciate your feedback and look forward to continuing to serve you!
The one big issue I had was with the technician that worked on my truck. It seems like the tech replaced my water pump and belt but I had to go back the same day because my truck was making this loud sound from where the belt was located. So they had to bring in a Master tech and look under the hood. He quickly realized that the other "Young" technician put my belt on wrong. That's why it was making this loud sound. I truly believe someone needs to look into this. The service advisor was GREAT!
Business response:
We appreciate you sharing your experience. We're glad to hear your service advisor provided you with excellent support. We also take all feedback regarding our technicians seriously and will review your comments internally. If you'd like to discuss this further, please contact Mike Book at mbook@vtaig.com.
Great service, as always Mike Hill is Great customer rep.
Business response:
Thank you for your great feedback! We're thrilled to hear that, as always, you had a positive experience with our service and that Mike Hill provided excellent customer care. We truly appreciate your continued trust and look forward to serving you again soon!
The service time and length of time for servicing my vehicle was excellent. Also, the tech was courteous and and informed about my vehicle service needs.
Business response:
Thank you for your great review! We're thrilled to hear that your service experience was excellent and that our tech was both courteous and knowledgeable about your vehicle's needs. We truly appreciate your feedback and look forward to serving you again in the future!
Very nice associate very accurate timing. Thanks
Business response:
Thank you for your kind words! We're glad to hear that our associate provided excellent service and that the timing met your expectations. We appreciate your feedback and look forward to serving you again!
Thank you, they take care of me whit out making an appointment.
Business response:
We're happy to hear that we could take care of you without the need for an appointment! We always strive to provide great service in a timely manner. Thank you for choosing us!
Excellent time management. And the service advisor was very helpful
Business response:
Thank you for your kind words! We're glad to hear that you were satisfied with our time management and the assistance provided by your service advisor. We always aim to make your experience as efficient and helpful as possible!
courteous, kept me informed of car status service options
Business response:
Thank you for your feedback! We're glad to hear that our team was courteous and kept you informed throughout the service process. We believe clear communication is key to a great experience, and we appreciate you taking the time to share yours. We look forward to assisting you again soon!
Turned out to be great, which GREATLY depends on the service advisor. Chris is very unprofessional and appears lazy. Your manager actually saved the day! I will ask for Lonnie in the future
Business response:
Thank you for sharing your feedback. We're glad to hear that your experience ended on a positive note, and we truly appreciate your kind words about our manager. We also apologize for your experience with one of our staff members, as we strive for professionalism and a high level of service from our entire team. Your comments are valuable, and we'll be sure to address them to ensure a better experience in the future. We look forward to working with you again.
Frequently asked questions about Vandergriff Toyota
How is Vandergriff Toyota rated?
Vandergriff Toyota has a 4.3 star rating with 12,545 reviews.
When is Vandergriff Toyota open?
Vandergriff Toyota is closed now. It will open at 9:00 a.m.