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1000 W. I-20, Arlington, TX, 76017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | Closed |
The service took a long time, no updates from the agent, we have to call several times to get updates.
Business response:
Thank you for bringing this to our attention. We apologize for the delays and lack of communication you experienced. Your feedback is important to us, and we want to ensure this issue is addressed. Please reach out to Mike Book at mbook@vtaig.com to discuss your experience further. We appreciate your patience and look forward to improving our service for you.
Good service, Took less that 2 hours and next service scheduled.
Business response:
Thank you for your feedback! We're glad to hear that your service was completed efficiently and that you were able to schedule your next appointment with ease. If you need anything else or have further questions, feel free to reach out. We look forward to serving you again!
Good people and service. Mike Hill is great
Business response:
Thank you for the great review! We're thrilled to hear you had a positive experience with Mike and our team. If you need any further assistance or have any more questions, feel free to reach out. We look forward to serving you again!
Buen servicio, siempre atienden muy bien
Business response:
Gracias por tus amables palabras! Nos complace saber que siempre recibes un buen servicio. Tu apoyo constante significa mucho para nosotros. Si hay algo más que podamos hacer por ti, háznoslo saber!
great customer service. Great communication throughout my time there about any findings with my vehicle.
Business response:
Thank you for your feedback! We're glad to hear that you experienced great customer service and appreciated the communication throughout your visit. We aim to keep our customers informed and ensure a positive experience. Thanks again, and we look forward to serving you in the future!
we live 30m away and always use vandergriff to service my car
Business response:
Thank you for your loyalty and for choosing Vandergriff to service your car, even with the 30-minute drive! We're honored to be your go-to service center and appreciate your trust in us. We look forward to continuing to serve you!
Good job !!!!!!!!!!!!!!!!!!!!
Business response:
Thank you for the enthusiastic feedback! We're thrilled to hear you're happy with the job we did. If you need anything else or have any questions, feel free to reach out. We look forward to seeing you again!
Timely and excellent customer experience
Business response:
Thank you for your review! We're delighted to hear that you had a timely and excellent customer experience. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!
Found the issue and fixed it on time and correctly. Alfredo kept me informed of what was happening. Can't ask for more.
Business response:
Thank you for your positive review! We're pleased to hear that Alfredo kept you informed and that the issue was resolved on time and correctly. If you need any more assistance or have further questions, don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!
Vandergriff Toyota has a 4.4 star rating with 12,768 reviews.
Vandergriff Toyota is closed now. It will open tomorrow at 7:00 a.m.