Velocio Mortgage LLC - Erik Alvarado NMLS# 880659

Gilbert C. 

on Birdeye

4 years ago

Horrible communication with Erik and his team. We were not given a proper breakdown of our loan options, Erik was unable to answer questions in a timely manner. Hell we could never get ahold of him. We had two calls to go over numbers and loans options but all the numbers were estimations and assumptionS. We express ourselves to Velocio about a preferred loan and Erik gave us the runner around why we should do the other loan program. The numbers on his pre-closing disclosure were inflated with a high monthly payment. We had ... read more

Yang Y. 

on Birdeye

4 years ago

Erik was knowledgeable and very helpful. He would try hard to find a solution to any issue that we had. We were so fortunate to have him as our loan processor. 

Sean C. 

on Birdeye

4 years ago

Erik was very helpful and made the process as easy as it could possibly be! 

Jose R. 

on Birdeye

4 years ago

The process was very good, we are grateful thanks to Mr. Erick Alvarado 5 starts 

Richard R. 

on Birdeye

4 years ago

Great experience all the way to closing! Everyone was so helpful and very thorough in their requests and explanations. Wonderful customer service. Was our first time buying with the VA and the process was flawless and not the least bit stressful, y’all took care of everything for us! Thank you! 

Leslie L. 

on Birdeye

4 years ago

I was very impressed with Wrik Alvarado and his team. The walked with me every step of the way. Answered all questions. Found someone who could when they could not. Thankful and grateful for each and every team member! 10 stars!!!!!! 

Amjina M. 

on Birdeye

4 years ago

I had a great experience with Velocio. I was able to negotiate fairly for my rate, the team communicates all the steps as they happen-appraisal, underwriting, required documents from you- via email. So it was super convenient for me, because I was able to send everything digitally and keep paper trails of all the steps. They made my experience virtually seamless! 

Cameihl R. 

on Birdeye

4 years ago

I was displeased with the experience. It started off well, but after delays and continual closing date set backs communication seemed to disintegrate. Being a first time home buyer, I think communication and full discloser is important. Otherwise I started to feel like I was just a good opportunity to be taken advantage of. Also on our closing date, we had set backs with POA documentation that other homebuyers didn't have and again we felt singled out. 

Andre W. 

on Birdeye

4 years ago

Be more efficient and hire MLO's that put client interest first!