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Velocio Mortgage L.L.C. NMLS #1529234 At Velocio Mortgage L.L.C., you will find a cohesive team of caring, seasoned professionals who are passionately dedicated to making your home-financing transaction a remarkable experience. Equal Housing Opportunity
4372 N LOOP 1604 W, Suite 200, San Antonio, TX, 78249, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Exceptional service and commitment towards understanding process. Erik ALVARADO was awesome and always there when needed
Lack of communication after calling and leaving messages.
Ease of accessing forms, uploading forms. Ease of getting explanations.
Excellent service. Process went very smoothly. Erik and his team were able to get my loan closed in 30 days.
Great experience, Erik kept us updated along all the steps!
Did not return calls or messages in a timely fashion. We had to provide last minute documents at closing, and also before closing which made us late for other appointments/commitments we had.
Business response:
Hello Sajjad, I'm very sorry to hear that communication and closing were so stressful. We would like to learn more about the details of your experience. If you would please email your preferred contact information to info@houseloan.com, a member of our leadership team will reach out to you directly.
I was told by multiple people who had gone through the process of buying a house, how awful it was. Velocio was not that way at all. They stated up front what they needed from me and kept every deadline and goal date including my closing date. It couldn't have gone any smoother.
Would've like to talk more with them.
Business response:
Hello Chaundra, we are very sorry to hear about the lack of communication on our end. I will be sending your comments to our leadership team.
Can’t be happier to be in a new home and thanks to everybody for making my wish come true., have been telling my friends and coworkers and one just buy one right next to me and have more of them thinking of buying a new home. Thanks again for a wonderful job all of your staff did.
Velocio Mortgage LLC - Erik Alvarado NMLS# 880659 has a 4.5 star rating with 71 reviews.
Velocio Mortgage LLC - Erik Alvarado NMLS# 880659 is open now. It will close at 6:00 p.m.