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Village Pointe Toyota Service

4.8

About this business

Location details

18201 Cuming St, Omaha, NE, 68022, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.82,244 reviews
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Neil A. Horton's profile image
Neil A. Horton 
8 years ago

Great Car Buying Experience I went to Village Pointe Toyota to buy a specific vehicle I had been trackng online, It was sold once I got there and I almost left the dealership, but Trevor Johnson was very helpful and encouraged me to test drive a few other vehicles until I found one that I really liked. I have only had the new car for a couple of days but I am very happy with it. I would have walked away unhappy if it wasn't for Trevor. Overall, a great car buying experience. 

Business response:

Thanks so much, Neil! Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care! 

crv's profile image
crv 
8 years ago

Great Customer Service Jose Lopez was the reason we returned to Village Pointe Toyota to buy a new Corolla for our daughter. Unlike so many of the sales people we met over the past week, Jose spoke directly to our daughter. He spoke with her as the eventual owner, answered questions, and showed her how to use the available options. He showed us what was in our price range, making the selection process painless, and gave us the space we needed to make a decision. The overall experience was great! 

Elaine 2528's profile image
Elaine 2528 
8 years ago

Awesome!!! The best experience we have had in buying a new car. Julia and Jim and Matt were great to work with. Music too loud. Elaine Husak 

Business response:

We're glad to hear you love your new ride, Elaine! Thanks for letting us help you get something that rocks! 

CamryBuyerOmaha's profile image
CamryBuyerOmaha 
8 years ago

Home run! After asking my Facebook network for a recommendation for a good car buying experience, I was referred to Rob at Village Point Toyota. He contacted me for some pre-meeting info and we set an appointment. We arrived and unbelievably the first car we drove was a home run! We half heartedly looked at a few others but Rob really nailed it! Style, color, features, payments and an awesome trade in on our existing vehicle. Paperwork and financing went great too. Couldn't ask for a better experience!!! 

Business response:

Thanks for sharing your story! We're glad you're loving your new Camry and hope it serves you well. Give us a call if anything else comes up! Thanks again! 

Truly Worthwhile's profile image
Truly Worthwhile 
8 years ago

Truly worthwhile Greg Brady was instrumental in my decision to purchase a 2017 Highlander. His greeting was warm and courteous. While walking around the showroom waiting for Toyota to complete the 10,000 mile maintenance check on my 2016 Highlander, Mr. Brady was the only employee to approach me and asked if anyone was helping me? Because he was sincere and genuinely interested in my visit, I knew right then that I was going to drive away in a 2017 Highlander. I would recommend any prospective Toyota buyer to Mr. Brady. 

Business response:

Thank you for leaving us a review and rating! We appreciate your time and business! We are glad our staff took such great care of you. Come back and see us again soon! 

Hale, Cindy 1950's profile image
Hale, Cindy 1950 
8 years ago

Had a great experience My salesman, Jordan, was awesome. He was not pushy. He was extremely helpful. He was very knowledgeable about the cars. I told him the things that I was looking for in a car. So he suggested cars that met my criteria. If I did not care for a car, he moved on to show me other cars. 

Business response:

Thanks for leaving us a review and rating! We aim to build long lasting relationships here, customer service is our #1 priority. We appreciate your business! 

blue_shirt_black_shorts's profile image
blue_shirt_black_shorts 
8 years ago

Professional environment, customer oriented When my father and I entered the dealership we were met with a friendly greeting and the salesman we contacted through e-mail promptly came and found us. Mr. Lopez was very professional, friendly and courteous. While on the test drive and while we were discussing the finer details, he made everything transparent and offered information without having to be asked. The rest of the staff who were interacted with was both professional and courteous as well. 

Business response:

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time. 

Angi & Scott's profile image
Angi & Scott 
8 years ago

Used Car Experience My Husband and I came in on Saturday to look at a car and we were introduced to Anthony, He is very friendly and patient. We ended up coming back on Monday and we purchased the car because of his patience and Great Customer Service. 

Business response:

We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! Thanks again for the feedback on Anthony and our team! 

David A's profile image
David A 
8 years ago

Respectful , effortless , just awesome !!!!! Terry Weis was a pleasure to work with , helpful , took time explaining , didnt know answer to question , went and found the answer , and utmost respectful !!! Ive been driving a Toyoda for 10 years , and will be driving my new Seinna Van for a long time also , the ride and quality of the product is second to none , coming from a Ford man !!!!! Will recomend and tell everyone of the pleasure it was working with Terry and the Village Point Toyoda family , that I am now a part of !!... read more

Business response:

We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! 

Frequently asked questions about Village Pointe Toyota Service

How is Village Pointe Toyota Service rated?

Village Pointe Toyota Service has a 4.8 star rating with 2,244 reviews. 

When is Village Pointe Toyota Service open?

Village Pointe Toyota Service is open now. It will close at 6:00 p.m.