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Village Pointe Toyota Service

4.8

About this business

Location details

18201 Cuming St, Omaha, NE, 68022, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.82,251 reviews
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Hale, Cindy 1950's profile image
Hale, Cindy 1950 
8 years ago

Had a great experience My salesman, Jordan, was awesome. He was not pushy. He was extremely helpful. He was very knowledgeable about the cars. I told him the things that I was looking for in a car. So he suggested cars that met my criteria. If I did not care for a car, he moved on to show me other cars. 

Business response:

Thanks for leaving us a review and rating! We aim to build long lasting relationships here, customer service is our #1 priority. We appreciate your business! 

blue_shirt_black_shorts's profile image
blue_shirt_black_shorts 
8 years ago

Professional environment, customer oriented When my father and I entered the dealership we were met with a friendly greeting and the salesman we contacted through e-mail promptly came and found us. Mr. Lopez was very professional, friendly and courteous. While on the test drive and while we were discussing the finer details, he made everything transparent and offered information without having to be asked. The rest of the staff who were interacted with was both professional and courteous as well. 

Business response:

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time. 

Angi & Scott's profile image
Angi & Scott 
8 years ago

Used Car Experience My Husband and I came in on Saturday to look at a car and we were introduced to Anthony, He is very friendly and patient. We ended up coming back on Monday and we purchased the car because of his patience and Great Customer Service. 

Business response:

We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! Thanks again for the feedback on Anthony and our team! 

David A's profile image
David A 
8 years ago

Respectful , effortless , just awesome !!!!! Terry Weis was a pleasure to work with , helpful , took time explaining , didnt know answer to question , went and found the answer , and utmost respectful !!! Ive been driving a Toyoda for 10 years , and will be driving my new Seinna Van for a long time also , the ride and quality of the product is second to none , coming from a Ford man !!!!! Will recomend and tell everyone of the pleasure it was working with Terry and the Village Point Toyoda family , that I am now a part of !!... read more

Business response:

We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! 

MattO52's profile image
MattO52 
8 years ago

Great Experience I've been working with VPT for 3 years and have had great service and experiences. Jose Lopez is a great guy and helps you through the buying process in a non-pressure kind of way. I'll continue doing business with them well into the future. 

Business response:

We love hearing back from our returning customers, Matt! Thanks for giving us a chance to continuously serve you and for your continued business. Take care and see you next time! 

Rog&Cathy's profile image
Rog&Cathy 
8 years ago

Exceptional customer service from Jordan My Husband and I had an exceptional customer experience with Jordan. He was very pleasant and knowledgeable about the vehicles. He did not pressure us to buy the vehicle that day. He found us the exact vehicle we wanted and even stayed till 10:00 pm the night we purchased our Rav4. We would definitely recommend Jordan for a very pleasurable experience purchasing a vehicle. 

Business response:

Hey, Rog&Cathy. Thanks for the kind words of recommendation. We're glad that we could make your experience shopping with us such a good one. We work hard to provide a low-pressure and friendly shopping experience at our dealership, and we're glad to hear that it's paying off! Thanks again for coming to Village Pointe Toyota, and we wish you all the best in your new ride! 

mmjsd's profile image
mmjsd 
8 years ago

Great Experience! Jim Paulsen helped us find a car for our family and made the process smooth and easy. He gave us all the information we requested as well as gave us a wealth of information we did not know and appreciated. We would recommend Village Pointe Toyota and Jim Paulsen to our friends and family. 

Business response:

We always love hearing back from happy customers, and we couldn’t be more pleased to know that you had a great experience with us. Thanks for coming to see Jim and our crew! Take care! 

wisnei's profile image
wisnei 
8 years ago

Top tier experience Jim Paulsen guided me through a tailored process with desirable qualities of being personable, knowledgeable, and sensitive to meeting my expectations. Concluding the deal was surprisingly exciting to gain a quality vehicle and a good deal. Top tier experience with Jim and Village Pointe Toyota 

Business response:

Thanks, wisnei. We're glad to hear the experience was such a good one. Take care and call us if there's anything more that we can do for you. 

Jpr311's profile image
Jpr311 
8 years ago

Greg Brady was awesome to work with Greg was great to work with this past weekend on my purchase of a used 2017 Chevy Impala. He listened to what I offered and to what I needed for my trade and they were able to make it happen. Would go back again. Thanks Greg. 

Business response:

Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new Impala! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time! 

Frequently asked questions about Village Pointe Toyota Service

How is Village Pointe Toyota Service rated?

Village Pointe Toyota Service has a 4.8 star rating with 2,251 reviews. 

When is Village Pointe Toyota Service open?

Village Pointe Toyota Service is closed now. It will open at 7:00 a.m.