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18201 Cuming St, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service!! Jose was very patient and attentive to our needs. For this reason, we were able to get into our new RAV4 without any headache! Robert and Jose made the overall experience a pleasant one!
Business response:
We're happy to hear it! Thanks for the kind words and we hope you love the new RAV4 (great choice)! Remember us in the future for any service needs and enjoy the open road.
Perfect. Terry did a great job finding out the vehicle that would best suit our needs, and then made sure it was the perfect fit by presenting every available option for us to compare and contrast (without trying to influence in one way or another). We ended up with a family vehicle that far exceeds what I was expecting to get thanks to Mr. Weis -Brian
Business response:
Hey, Brian! Congratulations on the new ride. We hope that it serves your family well!
Thank You, Justin! Justin's help with this latest purchase is very much appreciated. He is knowledgeable and graciously answered all our questions. Thanks! We will be back. Matt in the finance office walked us through the paperwork quickly and efficiently with no pressure.
Nothing short of amazing! After months of looking and some bad run ins with other dealerships, I was hesitant about even making the choice to inquire about a new Highlander with Village Pointe Toyota. I am so glad I did! I made an inquiry on the about the vehicle I was looking at. From the start the they were all so helpful and you can tell customers are a priority for them. I spoke on the phone with Rusty Russell in sales and Rob Smith in finance and told them what I was looking for in a car and numbers. They got me everyth... read more
They never Disappoint We went in to look at used SUVs and ended up with a brand new vehicle. Everyone is approachable, and everyone was very pleasant to work with.
Business response:
That's awesome! We're glad to hear that you found yourself into a brand new SUV. We hope you love it and give us a call if you have any questions!
Great Leasing Experience Today, I worked with Justin D'Angelo and had a wonderful experience. He was helpful and made sure that all my questions were answered. This is the third car I leased with Village Pointe and because of nice people like Justin, I will continue to come back and recommend this dealership. Throughout the time I was working with Justin, he was very engaging and I felt like I was truly being taken care of with my interests foremost in his mind. Thank YOU, Justin
Business response:
Thanks, Cathy. Justin was happy to have worked with you and help you out. We appreciate your continued business with Village Pointe Toyota!
They are wonderful! I come back because of their customer service and how easy they make every experience. Justin had another appointment but apologized profusely and was wonderful during the time he was able to meet with us. My mom has had a Toyota for decades and I will continue to be Toyota-loyal.
Business response:
Thanks so much for your great review, Christine. It's always a pleasure to work with you and we appreciate your loyalty and continued business. Thanks again!
Prius 2017 I decided to return to this dealership because of their courtesy and helpful manner. I decided to lease again but upgrade to larger Prius. They even made a follow appointment in three weeks to see if I had any questions or concerns.
Business response:
Hey, Sue! Thanks for taking the time to share your story. We are committed to courtesy and top-notch customer service at Village Pointe Toyota, and we thank you for recognizing our efforts! Enjoy the new Prius and we look forward to speaking again soon!
Great Easy Experience I came over to help my mother find a vehicle that's best suits and help translate for her. I didn't even have to do a single thing but listen, because they had bilingual people there already. They explained everything to her. Great Customer Service ! especially Jose Lopez!
Business response:
¡Hola, Santos! Thanks for the kind review. We're proud to have employees who are bilingual and able to assist customers of many different needs. We hope your mother loves the new car, and we are very appreciative of your business. Feel free to give us a call if there is anything more that we can do. Thanks again for choosing Village Pointe Toyota!
Village Pointe Toyota Service has a 4.8 star rating with 2,244 reviews.
Village Pointe Toyota Service is closed now. It will open tomorrow at 7:00 a.m.