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Village Pointe Toyota Service
- Auto Repair
- Omaha, NE
About this business
Location details
18201 Cuming St, Omaha, NE, 68022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience! We were very pleased with our overall experience. We worked with Julia Stephenson during our entire purchase process. She was extremely helpful in answering all of our questions and coordinating all aspects of our purchasing process
Business response:
Thanks for the review, Toyotaguy. We're glad we could make the buying process smooth and enjoyable. Thanks for coming to Village Pointe Toyota!
Seamless, low pressure, high service. On out first visit to Village Pointe in January of 2017 we were greeted outside by Rusty Russell. We explained that we were just "browsing" trying to see what was available as far as third row seating, I didn't even know the Highlander was an option. During that visit Rusty not only answered any questions we had about the vehicle, but he also took the time to show us around the entire dealership. He introduced us to the service department, showed me where to bring my new Toyota for servi... read more
Business response:
Thanks for sharing your story! We're so happy that our crew could help guide you through the sales process and make it comfortable all the while. We hope you love your new Highlander and please reach out to us anytime if there's more that we can do!
Excellent service with attention to detail Best car buying experience I have ever had by far. Great people, great facility and great cars. You will be treated like a person not a sale. They stayed well after hours to get things processed for me since I live 90 miles away. Top notch.
Business response:
We're glad to have had you as a customer, brihner. We work hard to ensure that our guests are treated like family when they come to our dealership. That means no pressure, no antiquated tricky sales tactics, and no games! Thanks for giving us a chance to show you around and earn your business, and thanks especially for making that long trip to come see us! We hope you enjoy the new ride, and give us a call if there's anything more that we can do for you!
Positive Experience Greg helped with my first newly purchased vehicle, was down to earth and genuinely helpful when taking my needs and situation into consideration. Would recommend.
Business response:
We're so glad you came to us, AG! Thanks for your kind words and enjoy the new vehicle!
Great experience We're Toyota loyal and after buying our last several cars at another dealership were hesitant to go with someone else but decided to give Rusty a shot and so glad we did! He was professional, helpful, kind and personable. He listened to what we were looking for and guided us in the buying process while allowing us to lead the sale. I'd recommend working with Rusty and Village Pointe to anyone and will certainly use him in the future!
My experience was fabulous. Me and my wife has an exceptional experience with the sales team. Would recommend to anyone. Trevor and Greg was great and listen to our needs. We appreciate all of it.
Business response:
Thanks for your review! We're happy to have Trevor and Greg on our team, and even happier that they made your experience so great! We hope you'll be back again sometime and give us a call if there's anything else we can do for you.
Great Experience I have been in pursuit of buying my first new car. When making such a big decision it means the world to consult with people who have my general interest at heart. Rodney was personable from the first time we spoke and my wife and I felt very comfortable working with him. He was thorough in his explanation of the new Toyota RAV4 and its features but was also very open to our questions. He was very clear and open about the financial side of things as well. Too many times dealerships are vague and rush the cus... read more
Business response:
Welcome to the Toyota family! Thanks for taking the time to stop by our dealership. We’re happy to hear Rodney was able to help you and get you into your ride! We make it a priority to make the car-buying process and simple as possible. When the time comes to have your vehicle serviced, or if there is anything more that we can do, don't hesitate to give us a call. Thanks again!
Worked with schedule & accommodated After driving in from Iowa Greg and the team worked around our family's crazy schedule, made it simple, and even let my special needs daughter climb all over and fingerprint up all the new showroom vehicles, thanks for your effort.
Business response:
Hey, Bill. Thanks for sharing your story. We always do our best to bring an understanding and welcoming environment to the guests at our dealership. Thank you again for recognizing our efforts and allowing us to earn your business!
Toyota Highlander My experience here was very nice. JC made sure to explain the different styles to us of the Highlander, and we never felt pressured into anything. He was very patient with us as we did not go in with a specific vehicle in mind. At one point when he was busy with someone else (after we got back from a test drive), and the manager came and made conversation with us making sure our needs were meant. I would recommend this dealership to a friend. When we then met with Michael at the final stages of buying our v... read more
Frequently asked questions about Village Pointe Toyota Service
How is Village Pointe Toyota Service rated?
Village Pointe Toyota Service has a 4.8 star rating with 2,244 reviews.
When is Village Pointe Toyota Service open?
Village Pointe Toyota Service is open now. It will close at 6:00 p.m.