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Village Pointe Toyota Service

4.8

About this business

Location details

18201 Cuming St, Omaha, NE, 68022, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat7:00 a.m. to 5:00 p.m.
SunClosed
4.82,244 reviews
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NotAPennyMore's profile image
NotAPennyMore 
8 years ago

Great Leasing Experience! Justin D. is the easiest, down-to-earth person we have ever bought a car from. He is genuine, caring, not pushy but still asked all the right questions to make sure that we were satisfied. He deserves a raise and you need to find more people like him! 

Business response:

Thank you so much for the outstanding review! Our team is very lucky to have Justin, and we can't thank you enough for your kind words. It was wonderful working with you and we are so happy to hear that you enjoyed your experience here. We hope to have you back again in the future! 

Katherine's profile image
Katherine 
8 years ago

Thank you Jose! Thank you for your great service. Great experience! The process was fun and easy. Don't change anything keep helping people the way you guys do. 

Business response:

Thank you so much for this lovely review, Katherine! We are very lucky to have a team that always focuses on our customers and their needs. We all enjoyed working with you and we can't thank you enough for the chance to earn your business. Welcome to the Village Pointe Toyota family, come back and see us again! 

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MAGA 
8 years ago

Excellence Concise trouble free informative sale. Hassle free In & out Done. I will utilize this auto group for all our purchases. Company & Personal. Our salesman was Trevor Johnson who was outstanding. Finance guy was great and explained the paperwork very well. 10 Stars to both of them. 

Business response:

Thank you so much for the glowing review! It is always our goal to provide our customers with the 5-star service they deserve, and we are so happy to hear that Trevor and the team did just that. We truly appreciated the chance the earn your business and we look forward to working with you again in the future! 

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Katie Payne 
8 years ago

Truly Amazing, Caring Staff JC and Mike have truly been a blessing to me and my fiancé. I had a horrific experience with another dealer and was scared of trying again, but I had to have a way to and from work. JC was so helpful and walked me through the process and was very patient with me. Once it came to the fine details Mike and JC made sure we covered every aspect of the paperwork and allowed us to ask a million questions. Thank you so much for for taking the time and effort to help us. We are so great fully thankful. 

Business response:

Hello Katie! Thank you for taking the time to share this with us. It is always our goal to help our customers find the perfect vehicle, while providing the best service and answering any questions. We are so happy to hear that Mike and JC provided you with the experience you deserved. It was such a pleasure working with you and we appreciated the chance to earn your business. Our team is here for any future needs, come back and see us again! 

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mmikemac 
8 years ago

Been shopping here for 40 years, still the best! I've kept coming back to Village Pointe (previously Old Mill) Toyota for 40 years for 2 main reasons: the vehicles are great and get better every year, and the service I get is the best I could hope for; Don Blazek isn't just my service manager, he has become my friend. This time around I'd add that the sales experience was the best yet. It was actually fun, and salesman Justin D'Angelo was very friendly, knowledgeable, and PATIENT as he let my wife and I test drive several ve... read more

Business response:

Hi Mike! We truly appreciate you taking the time to write a review of your positive experiences with our team and our dealership over the years. It is always a pleasure working with you and we can't thank you enough for your loyalty. We wish you many happy miles in your new car and we look forward to your next visit with us! 

Ruth's profile image
Ruth 
8 years ago

Village Pointe Toyota We were pleased very pleased with our experience with Brandon in the Service Department - our previous car was evaluated prior to our purchasing a new car from Rusty Russell at Village Pointe Toyota. Rusty made certain we got the features we wanted and that we knew just how to use them. 

Business response:

Thank you so much for taking the time to leave us a review! We are so happy to hear that our team provided you with the service that you deserved, and we can't thank you enough for your business. Our team hopes you enjoy your new car for many years to come, and we are here for any future needs or questions you may have. Come back and see us again! 

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tinny1012 
8 years ago

Continued honesty and great customer service I just purchased my second Toyota RAV4 from Village Pointe Toyota. In 2013, I had the privilege of working with Jose Lopez, and he was very friendly and offered outstanding customer service. He even followed up with me about a year after I purchased my car just to see how I was doing! Now in 2017, I would have returned to work with him again, but unfortunately could not remember his name. However, Jim Paulsen made the transition seamless with continued customer service and incredi... read more

Business response:

Thank you so much for sharing this with us! We are so happy to hear about your outstanding experiences with Jose and Jim, and we can't thank you enough for your repeat business. Our team truly enjoyed helping you through your newest purchase and we appreciate your recommendation. We wish you many years of happiness with your RAV4, we are here for any questions or future needs. Come back and see us again! 

PeterR's profile image
PeterR 
8 years ago

Great Buying Experience! I went into Village Pointe Toyota after doing a lot of research on the car I wanted to buy - a 2016 Toyota Prius. The dealership gave me a great online price for the care, Terry Weis was great to work with and didn't "overdo" it as a salesman, and Jake worked with Terry to get me a great price in the negotiating stages. They actively work to earn your business -- this is the second car I have purchased on my own, and it was leaps and bounds better than my prior experience at a different dealership. I... read more

Business response:

Congratulations on your new car, Peter! It is wonderful to hear that Terry provided you with the outstanding service you deserved and made your visit with us fantastic. We appreciated the chance to earn your business and we can't thank you enough for the recommendation. We hope you enjoy your car for many years to come, we look forward to working with you again! 

Larry11's profile image
Larry11 
8 years ago

Best saleman ever Get sale force at the facility , I have bought over 50 + cars for my business and Jose Lopez is a top gun for getting the price you want and walking down the vehicle and explaining top to bottom the perks. 

Business response:

Thank you so much for the outstanding feedback, Larry! It is great to hear that Jose got you a great deal and provided you with the top-notch service you deserved. We hope you’ll share your experience with others, and we look forward to your next visit! 

Frequently asked questions about Village Pointe Toyota Service

How is Village Pointe Toyota Service rated?

Village Pointe Toyota Service has a 4.8 star rating with 2,244 reviews. 

When is Village Pointe Toyota Service open?

Village Pointe Toyota Service is open now. It will close at 5:00 p.m.