VineBrook Homes Cincinnati

Don G 

on Google

4 weeks ago

Scheduled a walkthrough of the property 7 days before applying. Not only was I wrongly denied of renting the property but after requesting why I was denied several times from Shelley Bowes she never emailed me back. I called several times to their customer support team and they seem to never have the answers for ANYTHING! Shelley also Falsely claimed management would fix the window and trim the weeds/ over grow in the back yard. The windows are falling off the walls with a slight touch. I would be very careful dealing with t... read more

Donna Gegner 

on Google

5 months ago

I went a 10 days with out water due to pipes freezing in our crawl space outside they came out a heater down there and pretty much said good luck the pipe busted that took 2 days to get fixed , we had to stay at other people houses and use their water, when I let them know the law they didn’t care. All they care about is their rent money. I also have holes in my wall and a cabinet ripped out due to the pumping company having to come inside and fix the pipes. Before we could move in the pipe were frozen and they told us t... read more

Lila Campbell 

on Google

a week ago

Slumlords! We sold them a property a couple years ago that my DISABLED brother in law lives in and told them not to screw him over. First of all they tried to make him get rid of one of his dogs we had in the lease. They never make repairs. He's always having issues and it's impossible to get them out there to fix anything. Back porch is falling off, tree growing on the roof... He's currently been dealing with a leaking toilet for 5 days. He canceled a doctor's appointment because they said they'd be there the other day, but... read more

Justin Dean 

on Google

6 days ago

The property has so many issues they just glazed over when showing us the property. We had dead mice in the washer, holes in the wall in the kitchen hidden by stove and if i looked under kitchen sink, I could see the foundation thru the hole. If you wanna rent thru them, be sure to double check literally everything. I'm sure many of their properties would fail building code inspection, including the one I'm currently in. The AC breaking and them taking over 4 days to respond to it is ridiculous and the last straw. We are bei... read more

McKenna Patterson 

on Google

a year ago

My boyfriend and I have lived in Vinebrooks home for not even two months and I can already say that this was the worst decision I have ever made. They do not care about their tenants; just about the money they can scrape out of your pockets. We were left without hot water for over a week and now haven’t have air conditioning for over a week. They send someone to “come take a look” who literally won’t do a single thing helpful but shake their head and say “I’ll contact the office and come back tomorrow.” They lie straight to ... read more