VineBrook Homes Cincinnati

Donna Gegner 

on Google

2 months ago

I went a 10 days with out water due to pipes freezing in our crawl space outside they came out a heater down there and pretty much said good luck the pipe busted that took 2 days to get fixed , we had to stay at other people houses and use their water, when I let them know the law they didn’t care. All they care about is their rent money. I also have holes in my wall and a cabinet ripped out due to the pumping company having to come inside and fix the pipes. Before we could move in the pipe were frozen and they told us t... read more

Erica S 

on Google

a week ago

If I could leave 0 stars I would. We were trying to find a rental property in Cincinnati and had been in communication with Alexis G. It was already hard to get ahold of her but we were really looking for a place, so we kept trying. We only had weekend availability or late weekday evenings to look at rentals and were told they were closed but she got permission to pick up a weekend shift to show us properties. We were supposed to meet at 10 am on a Saturday and we were 10 minutes behind, and I had messaged her 2 hours prior ... read more

Aisha Williams 

on Google

a month ago

It is very hard to get in touch with a live person but they have no problem contacting you when it comes to lease renewal or rental payments. I've been in my home for almost 5 years and it's falling apart. They never fixed the upstairs ceiling. The wall in my sons room is splitting open in multiple spots. The downstairs ceiling leaks. I'm sure there's damage to the roof. There's other damages that I don't have time to list. This house needs extensive work but want they're raising my rent by $200. Please make it make sense. I... read more

kathy dowell 

on Google

3 weeks ago

VineBrook Homes Cincinnati is a joke I have been without gas stove heat and hot water I called Friday and then I gave it some time because it was the weekend Monday rolled around. Haven’t heard anything then I called Tuesday. Come to find out from Friday when I called. There was not even a request for maintenance until Tuesday. When I called that is ridiculous. They came out they did the job then I had to call Duke Energy to come out to turn the gas on. Come to find out, the guy did not properly do his job so the gas could n... read more

McKenna Patterson 

on Google

10 months ago

My boyfriend and I have lived in Vinebrooks home for not even two months and I can already say that this was the worst decision I have ever made. They do not care about their tenants; just about the money they can scrape out of your pockets. We were left without hot water for over a week and now haven’t have air conditioning for over a week. They send someone to “come take a look” who literally won’t do a single thing helpful but shake their head and say “I’ll contact the office and come back tomorrow.” They lie straight to ... read more