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VineBrook Homes Columbia
- Property Management
- Columbia, SC
About this business
Location details
400 Northeast Dr, Suite D, Columbia, SC, 29203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Feel I was racially profiled and denied on my application after paying all fees and providing every documents that was ask for only for them to ask for another document then find another reason not to approve me. I think is just local representation (agent). Think I will be further pursuing discrimination charges.
Business response:
Dear James, We value your feedback and are disappointed to hear that we have not met your expectations. Our apologies that you had an unpleasant experience with VineBrook Homes. To remedy this matter, we ask that you contact us at customerservice@vinebrookhomes.com for immediate support with a trusted member of our team. We look forward to the opportunity to correct this issue and thank you for bringing it to our attention.
Vinebrook homes is terrible! You can never get in touch with the actual office in your city. You can only get in touch with the call center who only takes maintenance request. I can’t get in touch with my landlord. I haven't talked to him since May over the phone. I seen him in person in April. I’ve been having plumbing issues for months now. Fetus and things are coming up through my bath tub. My bathroom toilet is stopping up most days I can’t even use my bathroom or bathtub. My pipe downstairs is leaking over my dryer. I n... read more
Vinebrook decided to randomly add an almost 90$ fee on my rent. I’ve been calling and calling trying to figure out what it is and almost a WEEK LATER STILL NOTHING. Every call I can only get to the “answering service” where they’re “escalating” requests yet no call back. Seems like they have just 5 people that work in the entire company seeing how slow and bad the customer service is.
their repair service sucks cant never get them to fix anything there is never anyone to talk to except a answering service we left various messages to have management call and have never recieved a call all they care about is their rent money and will not fix any problems
Frequently asked questions about VineBrook Homes Columbia
How is VineBrook Homes Columbia rated?
VineBrook Homes Columbia has a 1.5 star rating with 276 reviews.
When is VineBrook Homes Columbia open?
VineBrook Homes Columbia is closed now. It will open tomorrow at 8:00 a.m.