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VineBrook Homes Columbia
- Property Management
- Columbia, SC
About this business
About us VineBrook Homes VineBrook Homes is an internally managed real estate company specializing in acquiring, renovating and leasing single family homes. Unlike other providers, VineBrook takes a different approach in the growing Single Family Rental Home industry, focusing on affordability and value for our residents. Since our commencement in 2007, we have quickly become one of the largest providers of quality homes with a variety of housing options offered.
Location details
400 Northeast Dr, Suite D, Columbia, SC, 29203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The house we have been renting for the past 3 years was transferred over to VineBrook Homes and we found out about it late. In the mean time I tried numerous times to contact them for information only to find out it was there answering service and nobody responds back. Then I get a call talking about we are facing eviction, and the lady I spoke to stated in a email we send in some of the rent then they would take away the eviction. But I come from picking up my kids from school and I have a court ordered eviction on my door.... read more
Vinebrook bought my rental from another company. In doing so they failed to tell us all utilities needed to go in our name. The utilities one day were just shut off. No heads up leaving us to pay 1,000+ dollars to reconnect them all. My wife and newborn spent 9 hours without power or water and after numerous failed attempts to get in touch with Vinebrook 2 months after ironically they send notice saying you have 30 days to get utilities swapped. 2 months to late. calling and calling and emailing them we have yet to have some... read more
Vine Brook is the worst rental company. The company before hand was great. They locked our on line payment account. We mail the rent on time through a cashiers check and if the mailing system gets it to them late they charge us a late fee. For all we know they get it on time. We’ve called to get the account unlocked and was told it’s up to corporate to rather they want to unlock it. We pay the total that’s due and they email us talking about eviction but all these hidden fees come after we pay the amount that’s due for rent.... read more
THE worst company we have ever rented from. They don't care about their renters. The fact that we put in a work order 24 hours ago and it was considered emergency but have yet to see anyone at the house. We can not use our toliet, run any water.... LIVE in the house we pay to live in. We have 3 kids and this is just unexceptable. Mind you this issue was "fixed 2 weeks ago".... ha! Zero urgency.
Moved in May of 2022. They re-listed my house for rent online in July/August and locked us out of our app to pay rent. Can’t reach anyone or get calls back. Finally wrote a strong email and got a call they took it down off online and made us pay a fee for late rent because we could t get in to pay it online. They send us an email the other day “pre-eviction”. We call and call and call no calls back. They call us from collections a day later and tell us our power bill is being sent to them. Call power company to find out why ... read more
Heat went out 11/10/22. Came out and got the furnace to start on 11/11/22. Furnace went back out that night. Contacted them 9am 11/12/22 and still nothing at 7pm 11/13/22. No heat, 58 degrees in the house, one animal died due to cold. Told maintenance gas company said need new igniter on 11/111)/22 and they didn't care.
Worst renting experience I've had. Vinebrook bought the rental I was in, (who weren't much better) in August and I have not been able to pay my bills due to a glitch in their payment portal, I have been calling for 3 months in an attempt to get this fixed and left multiple messages with their call center , they finally reached out to tell me I was being evicted. I am a single mother of two , I asked if I could hair payment over phone , I was then told I needed to send a certified check to an address I gave never heard all wh... read more
Extreme lack of communication!!! Left several messages through the answering service and never received a response! Allowing people to rent houses that have black mold. My wife had been sick for 3 months!
The house i had was mange great until they sold the house to Vine brook. they take forever to send maintenance out. I had a leading pipe, and they did not come for three days, then my refrigerator went out and another five days (causing my food to go bad) They did not offer to replace my food or nothing. They are very nasty and rude when they decide to replay back to email. IF you do not resign a lease they add hundreds of dollars for a month to month few. NEVER RENT FROM THEM HORRIBLE. They should be blocked from buying hom... read more
Frequently asked questions about VineBrook Homes Columbia
How is VineBrook Homes Columbia rated?
VineBrook Homes Columbia has a 1.5 star rating with 279 reviews.
When is VineBrook Homes Columbia open?
VineBrook Homes Columbia is closed now. It will open at 8:00 a.m.