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Vonage Business Communications

4.5

    About this business

    Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS). 

    4.51,594 reviews
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    A Google user's profile image
    A Google user 
    9 years ago

    Update: After this last update, being able to disable my device without logging out, is great, Vonage earns 2 more stars! If they fix the horrific bluetooth issue, It would be the perfect app for our business needs. Previously Posted: After the new app update, I can no longer turn off the VoIP so that I don't receive calls constantly. When I go recieved calls. For some reason, the app screws up any Bluetooth connection I have at the time to the point that I have to restart everything (phone and Bluetooth device) in order to ... read more

    Business response:

    Kate, thank you for the feedback. We've added a setting to disable incoming calls in the latest release. You can access the setting in the app by going to Settings then Call Settings. We are aware of several Bluetooth issues and are working to address them. 

    A Google user's profile image
    A Google user 
    9 years ago

    Upgraded to latest version on my Note 4. Just sent a text, works perfectly. History and voice mail work perfectly. Latest version made the app worthwhile. 

    A Google user's profile image
    A Google user 
    9 years ago

    You need a Keep Me Logged In option. 

    A Google user's profile image
    A Google user 
    9 years ago

    Great app. Improve just a tad than last one. Cuts in and out at times and drop carrier often. 

    A Google user's profile image
    A Google user 
    9 years ago

    Simple and usable far much batter then previous version 

    A Google user's profile image
    A Google user 
    9 years ago

    Since updating to the newest version, I cannot stop the app from Simultaneous Ring for all calls.. even though NMAC is set to "Send to Voicemail", it does not.. Do Not Disturb also does not stop Simul-ring... very annoying. Please fix this ASAP...... Update: Clearing the App Data fixed this issues. Development flaw that should be addressed, but changed from 1 to 3 stars. 

    A Google user's profile image
    A Google user 
    9 years ago

    Needful and superb app 

    A Google user's profile image
    A Google user 
    9 years ago

    My cell rings every time my work extension rings. I would like to be able to turn that off. 

    Business response:

    Lee, thank you for providing feedback. We've added a setting to disable incoming calls in the latest release. You can access the setting in the app by going to Settings then Call Settings. 

    A Google user's profile image
    A Google user 
    9 years ago

    It works ok, but the one thing that really bugs me is that if another extension answers the phone it still shows up as a missed call. Also, if there is a way to check your voicemails from the app, I haven't found it 

    Business response:

    Chris, thank you for the feedback. Calls that are answered on another device are updated in Recents when the call ends. Your voicemails are shown in Recents. If you only want to see voicemails, you can tap "All recents" then select "Voicemails." If you are still experiencing issues or need help, please call our support team at 1-866-901-0242. 

    Frequently asked questions about Vonage Business Communications

    How is Vonage Business Communications rated?

    Vonage Business Communications has a 4.5 star rating with 1,594 reviews. 

    When is Vonage Business Communications open?

    Vonage Business Communications is closed now. It will open at 9:00 a.m.