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Vonage Business Communications
About this business
Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS).
One complaint My cell rings every time my work extension rings. I would like to be able to turn that off.
Business response:
Lee, thank you for providing feedback. We've added a setting to disable incoming calls in the latest release. You can access the setting in the app by going to Settings then Call Settings.
Not as good as it could be It works ok, but the one thing that really bugs me is that if another extension answers the phone it still shows up as a missed call. Also, if there is a way to check your voicemails from the app, I haven't found it
Business response:
Chris, thank you for the feedback. Calls that are answered on another device are updated in Recents when the call ends. Your voicemails are shown in Recents. If you only want to see voicemails, you can tap "All recents" then select "Voicemails." If you are still experiencing issues or need help, please call our support team at 1-866-901-0242.
Has come a long way The shop has come a long way over the past two years and I'm really starting to like it. The reliability is much better and works great without Wi-Fi also
Great app. 5-star app! Love it!
Won't open.. FIXED Update. Thank you for your suggestions. I don't know if it was on vonages part correcting the problem or on my end. After updating to marshmallow it wouldn't keep me logged in for more than a few seconds vonage suggested I see if there were trailing spaces in my user name. I double checked and yes once I typed my user name it would space its self so I deleted the invisible space and it worked. Logged in and stays logged in no other problems. Thank you for your help and tech support.
Business response:
Chad, thank you for your feedback and we're sorry you're experiencing this issue. Please verify you don't have trailing spaces in your username. We are working on resolving this issue. If you are still experiencing issues logging in, please call 1-866-901-0242 to contact Customer Care.
Gr8.....I don't agree with negative reviews
An impressive improvement over past versions! GUI and functionality has been overhauled and so far it works great!
After Update Awesome! Great job developers! It has everything that we need to manage business numbers... Thank you vonage, keep up your great work!
Business response:
Jagjeet, glad you like the update!
Agent Works well
Business response:
Richard, happy to hear it’s working well for you!
Frequently asked questions about Vonage Business Communications
How is Vonage Business Communications rated?
Vonage Business Communications has a 4.5 star rating with 2,186 reviews.
When is Vonage Business Communications open?
Vonage Business Communications is closed now. It will open at 9:00 a.m.