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Vonage Business Communications (VBC) activates conversations across voice, SMS, team messaging, fax, social, meetings, and more, providing a unified communication experience with elevated Quality of Service (QoS).
I give it 2 stars because the app is ok BUT the blocking feature doesn't work. I've blocked spam calls but the same numbers are allowed to call back. Very annoying to have a block feature that doesn't work and YES I do have the updated version. So please fix the blocking of spam calls. Vonage will definitely be a 5 star app when this exasperating issue is solved.
Business response:
Hello, did your problem get resolved? If not, we are here to help you! Please do let us know at Customercare-vb@vonage.com.
Even if you have good cell service, many times the call quality isn't great. When you receive a call from someone in your phone contact list who has several phone numbers, it's difficult to determine what phone number they called from. Need to add ability to send / receive pictures
Business response:
We're always looking to improve your experience. Any specific incident we can look into for you? Let us know by reaching out to Customercare-vb@vonage.com.
Multiple lines would make this app bomb. It's made working from home doable! It's easy to use and the call quality's clear.
Business response:
Thank you for your feedback.!
its quite good as i use it for my business purpose but for last 2 weeks i am facing issue with voice as after making a call i can't hear any voice from the other side. i will be happy if i get help to get out of this
Business response:
Thank you for downloading our app. We would love to help you with this issue. Please write to us at Customercare-vb@vonage.com so that we can help you.
Best calling app ever
It lags sometimes
Business response:
Hey, thanks for writing a review. Sometimes, the app may be slow but such instances are rare. If it happens too often, please let us know at Customercare-vb@vonage.com. We'll have things investigated.
Vonage Business Communications has a 4.5 star rating with 2,203 reviews.
Vonage Business Communications is open now. It will close at 6:00 p.m.