Waste Pro

4.1

Hazardous Waste Disposal
Baton Rouge, LA

About this business

Consumer Services Hazardous Waste Disposal

Location details

1774 N. Flannery Rd, Baton Rouge, LA, 70815, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.11,003 reviews

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Shianne M.

a week ago

I put the trash can Wednesday night last and they haven’t picked it yet

Business response:

Hi Shianne, Customer feedback is important to us at Waste Pro. Unfortunately, we cannot locate you as a Waste Pro customer in Baton Rouge. To address service-related concerns we require additional information. Please email us at wpcr@wasteprousa.com with your service address and contact information. We hope to hear from you soon. LR

Mia W.

2 weeks ago

Switched to Waste Pro in August 2025. Within the first month of service Waste Pro missed 3 weeks of trash pick up which I paid for. (Actually, I paid a pro-rated bill for those weeks.) I have been trying to get a credit for those 3 weeks for 6 months. (It is now February 2026). I have tried dealing with my sales person, no luck. I was moved to a supervisor, Chad, with no resolution. Since December Chad has not returned any phone calls as promised. I have had to call back repeatedly with no resolution to this problem. Three m... read more

Business response:

Hi Mia, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Baton Rouge. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you.- JK

Yolanda

2 weeks ago

Drivers don’t respect restricted residential streets. Using residential restricted streets as cut through streets.

Business response:

Hi Yolanda, we appreciate the feedback on your service in Baton Rouge! Unfortunately, we need additional information to verify service and locate you as a customer. Please contact us at mktsm@wasteprousa.com with your service address and contact information; we’d love to hear how we can earn 5 stars from you!- Jk

Gina S.

a month ago

When I opened an account was Waste Pro. They told us to put the garbage out the night before just like all the other companies do well every other week I have to call and tell them they haven’t picked my garbage up and then they send them back out. They even changed days on pick up I guess so it would be easier on them, but I’m glad it’s easier on them, but I’m going into surgery Tuesday. I’m trying to get some things done and I need my garbage can but of course y’all are not open tomorrow and there’s no one for me to call ... read more

Business response:

Hi Gina, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Baton Rouge. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you. - JK

Kim W.

a month ago

Guy came out months ago signed us up took our money. Can was brought service to begin in January 2026 and hasn’t been picked up yet

Business response:

Hi Kim, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Baton Rouge. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you.- JK

Heather H.

2 months ago

The last 6 months have been awful. They swapped our trash day to Fridays right before the holidays. I guess to try and rework things bc they were not picking up our trash every single week and I would have to call. Now you’d think things would be better. They have not picked up the trash on a Friday since they swapped it. For instance, today is Tuesday at @9:35 AM and my trash is still out at the street and now it’s over flowing. No one has called to say there’s a delay. No one has reached out to say when they plan to come ... read more

Business response:

Hi Heather, thank you for contacting Waste Pro in Baton Rouge! We value your feedback and your business. Unfortunately, we do need a bit more information to see what your route information is and your service account. Then we can work with the local team to try and get some accurate info to you. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this. - JK

Randy E.

2 months ago

This is the worst trash company in Louisiana to deal with do not waste your time and energy trying to make it work with them. They do not return calls. They do not pick up on time and they do not put a note in the system to save their life.

Business response:

Thank you for bringing this to our attention. We are sorry for the inconvenience. Please email us at mktsm@wasteprousa.com with your service address and best contact number, and we will reach out to local management for you to get this resolved right away. - SM

Tammy H.

2 months ago

It’s a sad day when you have to beg your garbage service to pick up your garbage. They had one job and couldn’t even do it Trash still sitting at the curb almost 3 weeks.

Business response:

Joel

2 months ago

HORRIABLE customer service ! My garbage has not been picked up in 3 weeks. I call and speak to customer service reps get hung up on ang get ignored.

Business response:

We cannot locate you as a customer in our database and cannot assist you further. Please email us at mktsm@wasteprousa.com with the service location and a contact number. Thank you, and we hope to hear from you soon. - SM