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Waste Pro
- Baton Rouge, LA
About this business
Location details
1774 N. Flannery Rd, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The price may be good, but the service is unacceptable. Trash that isn’t inside the bin. bags, boxes, anything gets left behind every single time. It’s clear they don’t care about doing their job properly. Paying for a trash service should mean your trash actually gets picked up, and this company consistently fails at the most basic part of the job. I cannot recommend them until they fix this major issue.
Business response:
Anahi, Thank you for sharing your concerns. We strive to improve our service and would appreciate the opportunity to address this issue. Please contact us wpcr@wasteprousa.com with your name and address. Thank you. LR
Terrible customer service- can't even pick up a simple box outside of the trash. When the parish becomes a bigger landfill- know waste pro is the reason why.
Business response:
Hi Emily, Customer feedback is important to us at Waste Pro. Unfortunately, we cannot locate you as a Waste Pro customer in Baton Rouge. To address service-related concerns we require additional information. Please email us at wpcs@wasteprousa.com with your service address and contact information. We hope to hear from you soon. - JK
I put the trash can Wednesday night last and they haven’t picked it yet
Business response:
Hi Shianne, Customer feedback is important to us at Waste Pro. Unfortunately, we cannot locate you as a Waste Pro customer in Baton Rouge. To address service-related concerns we require additional information. Please email us at wpcr@wasteprousa.com with your service address and contact information. We hope to hear from you soon.
I put the trash can Wednesday night last and they haven’t picked it yet
Business response:
Hi Shianne, Customer feedback is important to us at Waste Pro. Unfortunately, we cannot locate you as a Waste Pro customer in Baton Rouge. To address service-related concerns we require additional information. Please email us at wpcr@wasteprousa.com with your service address and contact information. We hope to hear from you soon. LR
Switched to Waste Pro in August 2025. Within the first month of service Waste Pro missed 3 weeks of trash pick up which I paid for. (Actually, I paid a pro-rated bill for those weeks.) I have been trying to get a credit for those 3 weeks for 6 months. (It is now February 2026). I have tried dealing with my sales person, no luck. I was moved to a supervisor, Chad, with no resolution. Since December Chad has not returned any phone calls as promised. I have had to call back repeatedly with no resolution to this problem. Three m... read more
Business response:
Hi Mia, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Baton Rouge. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you.- JK
Drivers don’t respect restricted residential streets. Using residential restricted streets as cut through streets.
Business response:
Hi Yolanda, we appreciate the feedback on your service in Baton Rouge! Unfortunately, we need additional information to verify service and locate you as a customer. Please contact us at mktsm@wasteprousa.com with your service address and contact information; we’d love to hear how we can earn 5 stars from you!- Jk
When I opened an account was Waste Pro. They told us to put the garbage out the night before just like all the other companies do well every other week I have to call and tell them they haven’t picked my garbage up and then they send them back out. They even changed days on pick up I guess so it would be easier on them, but I’m glad it’s easier on them, but I’m going into surgery Tuesday. I’m trying to get some things done and I need my garbage can but of course y’all are not open tomorrow and there’s no one for me to call ... read more
Business response:
Hi Gina, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Baton Rouge. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you. - JK
Guy came out months ago signed us up took our money. Can was brought service to begin in January 2026 and hasn’t been picked up yet
Business response:
Hi Kim, we understand your frustration and require additional information to locate you as a customer and investigate your concern. We apologize for any inconvenience you have experienced and look forward to resolving this concern with our local team in Baton Rouge. Please email your service address and contact information at mktsm@wasteprousa.com. We look forward to hearing from you. Thank you.- JK
The last 6 months have been awful. They swapped our trash day to Fridays right before the holidays. I guess to try and rework things bc they were not picking up our trash every single week and I would have to call. Now you’d think things would be better. They have not picked up the trash on a Friday since they swapped it. For instance, today is Tuesday at @9:35 AM and my trash is still out at the street and now it’s over flowing. No one has called to say there’s a delay. No one has reached out to say when they plan to come ... read more
Business response:
Hi Heather, thank you for contacting Waste Pro in Baton Rouge! We value your feedback and your business. Unfortunately, we do need a bit more information to see what your route information is and your service account. Then we can work with the local team to try and get some accurate info to you. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this. - JK
Frequently asked questions about Waste Pro
How is Waste Pro rated?
Waste Pro has a 4.1 star rating with 1,043 reviews.
When is Waste Pro open?
Waste Pro is closed now. It will open at 8:00 a.m.