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Waste Pro
- Baton Rouge, LA
About this business
Location details
1774 N. Flannery Rd, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This is the worst trash company in Louisiana to deal with do not waste your time and energy trying to make it work with them. They do not return calls. They do not pick up on time and they do not put a note in the system to save their life.
Business response:
Thank you for bringing this to our attention. We are sorry for the inconvenience. Please email us at mktsm@wasteprousa.com with your service address and best contact number, and we will reach out to local management for you to get this resolved right away. - SM
It’s a sad day when you have to beg your garbage service to pick up your garbage. They had one job and couldn’t even do it Trash still sitting at the curb almost 3 weeks.
Business response:
Thank you for bringing this to our attention. We are sorry for the inconvenience. Please email us at mktsm@wasteprousa.com with your service address and best contact number, and we will reach out to local management for you to get this resolved right away. - SM
HORRIABLE customer service ! My garbage has not been picked up in 3 weeks. I call and speak to customer service reps get hung up on ang get ignored.
Business response:
We cannot locate you as a customer in our database and cannot assist you further. Please email us at mktsm@wasteprousa.com with the service location and a contact number. Thank you, and we hope to hear from you soon. - SM
The absolute worst trash company I’ve ever used!! I have to call almost weekly because my trash never gets dumped!!😡
Business response:
Bre Maddox, thank you for bringing this to our attention. We are sorry for the inconvenience. Please email us at mktsm@wasteprousa.com with your service address and best contact number, and we will reach out to local management for you to get this resolved right away. - SM
HORRIBLE!!!! Every week I have to call about my trash being picked up. Majority of the time the phone line is busy
Business response:
Hi Kanisha Curtis, we are disappointed to see your 1-star review and hear about your issue. I would be happy to contact management on your behalf. Please email mktsm@wasteprousa.com with your full service address and contact information so we can better assist you. Thank you. – SM
I've only had this service fir less than a month. My trash is supposed to be picked up on Tuesday and I've had to contact them every week because my trash is never picked up in its scheduled day. Customer service lies and tells me that it will be picked abd it doesn't for about two days later. Last week I got a text that my trash day moved from Tuesday to Friday starting on 12/15/2025. I contacted them on Friday and as usual the representative lied that it woukd be pi ked up. Well now it's 2:10 pm and the trash in ths neighb... read more
Business response:
Hi Nancy Lemon, we are disappointed to see your 1-star review and hear about your issue. I would be happy to contact management on your behalf. Please email mktsm@wasteprousa.com with your full service address and contact information so we can better assist you. Thank you. – SM
My garbage pick-up is late almost weekly. They often don’t come at all until I call; however, they mark the pick-up as completed on my service calendar. Terrible service.
Business response:
Hi there, we are disappointed to see your 1-star review and hear about your issue. I would be happy to contact management on your behalf. Please email mktsm@wasteprousa.com with your full service address and contact information so we can better assist you. Thank you. – SM
I was sitting in my car watching this unfold.The guy grabbed my garbage out of my trash.Can the bag ripped he just left the trash in the can didn't dump the can in the truck. And there's garbage all over my yard from it piece of shit company
Business response:
Thank you for letting us know, and if you can send the service address to mktsm@wasteprousa.com, we can address this with the local team. We value your feedback and appreciate you being a Waste Pro customer. - JK
We are very dissatisfied with waste pro. We switched to them back in october. Since then, they have actually only picked our trash up on time and without me having to call every single week , a total of 3 times. This past week, I called every single day and was assured.My trash was going to be picked up the next day. It was not picked up and still has not been picked up. This morning , someone in a pickup truck , for waste pro pulled into my driveway , looked at my can. I began to walk out to talk to him , he pulled out the ... read more
Business response:
Hi Hope, thank you for contacting Waste Pro in Baton Rouge! We value your feedback and your business. We need a bit more information to determine the route and the breakdown of communication. We want to make sure that this does not continue to happen, and we make sure that you have regularly scheduled pickups. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.
Frequently asked questions about Waste Pro
How is Waste Pro rated?
Waste Pro has a 4.1 star rating with 1,043 reviews.
When is Waste Pro open?
Waste Pro is closed now. It will open tomorrow at 8:00 a.m.