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Waste Pro
- Hazardous Waste Disposal
- Baton Rouge, LA
About this business
Location details
1774 N. Flannery Rd, Baton Rouge, LA, 70815, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The absolute worst trash company I’ve ever used!! I have to call almost weekly because my trash never gets dumped!!😡
Business response:
Bre Maddox, thank you for bringing this to our attention. We are sorry for the inconvenience. Please email us at mktsm@wasteprousa.com with your service address and best contact number, and we will reach out to local management for you to get this resolved right away. - SM
HORRIBLE!!!! Every week I have to call about my trash being picked up. Majority of the time the phone line is busy
Business response:
Hi Kanisha Curtis, we are disappointed to see your 1-star review and hear about your issue. I would be happy to contact management on your behalf. Please email mktsm@wasteprousa.com with your full service address and contact information so we can better assist you. Thank you. – SM
I've only had this service fir less than a month. My trash is supposed to be picked up on Tuesday and I've had to contact them every week because my trash is never picked up in its scheduled day. Customer service lies and tells me that it will be picked abd it doesn't for about two days later. Last week I got a text that my trash day moved from Tuesday to Friday starting on 12/15/2025. I contacted them on Friday and as usual the representative lied that it woukd be pi ked up. Well now it's 2:10 pm and the trash in ths neighb... read more
Business response:
Hi Nancy Lemon, we are disappointed to see your 1-star review and hear about your issue. I would be happy to contact management on your behalf. Please email mktsm@wasteprousa.com with your full service address and contact information so we can better assist you. Thank you. – SM
My garbage pick-up is late almost weekly. They often don’t come at all until I call; however, they mark the pick-up as completed on my service calendar. Terrible service.
Business response:
Hi there, we are disappointed to see your 1-star review and hear about your issue. I would be happy to contact management on your behalf. Please email mktsm@wasteprousa.com with your full service address and contact information so we can better assist you. Thank you. – SM
I was sitting in my car watching this unfold.The guy grabbed my garbage out of my trash.Can the bag ripped he just left the trash in the can didn't dump the can in the truck. And there's garbage all over my yard from it piece of shit company
Business response:
Thank you for letting us know, and if you can send the service address to mktsm@wasteprousa.com, we can address this with the local team. We value your feedback and appreciate you being a Waste Pro customer. - JK
We are very dissatisfied with waste pro. We switched to them back in october. Since then, they have actually only picked our trash up on time and without me having to call every single week , a total of 3 times. This past week, I called every single day and was assured.My trash was going to be picked up the next day. It was not picked up and still has not been picked up. This morning , someone in a pickup truck , for waste pro pulled into my driveway , looked at my can. I began to walk out to talk to him , he pulled out the ... read more
Business response:
Hi Hope, thank you for contacting Waste Pro in Baton Rouge! We value your feedback and your business. We need a bit more information to determine the route and the breakdown of communication. We want to make sure that this does not continue to happen, and we make sure that you have regularly scheduled pickups. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.
No star! Esp customer service!! Rude!! This place is horrible, they come to your home, to set you up, and literally for four months I have been lied to about having service getting it started when they’ll be by someone will call me, they lie! Would not recommend
Business response:
Hi Pamela, Customer feedback is important to us at Waste Pro. Could you give us more information so we can locate your account in Baton Rouge? Please email us at mktsm@wasteprousa.com with your service address and contact information. We hope to hear from you soon. - JK
Missed pickup on the scheduled day more than 3 times now, still hasn't picked up last week
Business response:
Hi Richard, thank you for contacting Waste Pro in Baton Rouge! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK
I'm very disappointed in your service already haven't received my trash can , signed up on your promo back in September and was told then I'd have my can by the first so in the meantime I have cancelled my other provider was told to set my garbage bags out curbside and y'all would pick up (I do believe I would have garbage everywhere since animals would get in them) I hope this isn't a sign of how y'all do business and was told again can will be delivered in a few days haha sick of waiting will cancel service if my can isn't... read more
Business response:
Hi Elaine, thank you for contacting Waste Pro in Baton Rouge! We value your feedback and your business. Unfortunately, we do not have enough information provided to verify you as a customer. Please contact us at mktsm@wasteprousa.com with your name, service address, and phone number; we’d love to resolve this.- JK
Frequently asked questions about Waste Pro
How is Waste Pro rated?
Waste Pro has a 4.1 star rating with 1,003 reviews.
When is Waste Pro open?
Waste Pro is closed now. It will open tomorrow at 8:00 a.m.