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Watch Gang
- Los Angeles, CA
About this business
Location details
Los Angeles, CA, 94103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sorry, just got my first watch, and looks cheap,,, just me but I probably wont wear it, is a steel James McCabe
Overpriced watches. Unhelpful customer service. No ability to be selective about what you want. If you don’t like what they send you, whatever they send you is not something that can be easily resold or traded. The “value“ they report to you is frequently based on inaccurate, overinflated MSRPs.
I got the watch gang as a gift for Christmas and was pretty excited about it. I even loaded my card to geta spin. What they don't tell you is that when you load your card it will just automatically assume you want to continue your subscription. There is no warning of impending payment or anything so three months after your subscription gift is up they will charge you 200 dollars and you won't know until after you see it on your statement. Then they will hit you with the actually all sales are final to bad so sad your out 200... read more
Poor customer service, no returns even if the watch is defective, all around just a horrible company.
Business response:
Hi Alex! We're sorry to hear this was your experience! We will of course rectify any issue that involves a defective watch. Please send us a private message with your email address so we can reach out to you, and look into this further! https://help.watchgang.com/hc/en-us/requests/new
The black tier watches are usually low quality and plain. Every watch I received could easily be purchased new on the internet for half or less of the black tier price. The msrps are typically 5 to 10 times the real value of the watch. Watch Gang needs to either get better watches or cut their membership prices substantially or both. I’ve also had two times where the wheel watch I won was out of stock and I had try again and get something I didn’t like nearly as well. I struggle to find anything good in my experience.
Shipment was never received and we have been getting the run around for weeks. We have been forced to contact visa. All this company keeps doing is sending the same 2 templates responses and will not refund the missing item. I would not recommend doing business with them as there is zero follow through when an issue arises. It is truly unfortunate to be forced to leave a negative review.
Scam… top tier 3 month sub and all three watches can be bought online for around $500 total .
Purchased the premium package and got a watch worth $150. If that what I was going to get I would’ve just bought the watch. Wasn’t happy at all. I will not recommend at all.
head over $500 and unauthorised transaction on my account they don't seem to respond pretty hard not respond to fucken emails I live in Australia
Frequently asked questions about Watch Gang
How is Watch Gang rated?
Watch Gang has a 4.4 star rating with 4,020 reviews.
When is Watch Gang open?
Watch Gang is closed now. It will open at 9:00 a.m.