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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
123 Staff Drive Northeast, Ft. Walton Beach, FL, 32548, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:00 p.m. | |
Tue | 8:30 a.m. to 5:00 p.m. | |
Wed | 8:30 a.m. to 5:00 p.m. | |
Thu | 8:30 a.m. to 5:00 p.m. | |
Fri | 8:30 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Sue and her team at Waterstone Mortgage Florida was the absolute best!!! Very knowledgeable, detail oriented, kind, our closing process was quick and efficient. Any questions we had were answered quickly to make our closing date worry free, thank you Sue and your team are excellent! 5⭐️⭐️⭐️⭐️⭐️
Business response:
Thank you for your recommendation, Cedric! The team and I were thrilled we were able to provide you with a positive experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
JJ Botelho and his team were outstanding! I had a unique situation and they handled it so well. They answered all my questions and went above and beyond to meet my needs. I was also a impressed with how quickly I closed!
Business response:
Thank you for your recommendation, Maren! The team and I were thrilled we were able to provide you with a positive experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Sue and her team were absolutely amazing through the whole process. I felt confident and comfortable ever step of the way and there were no surprises. Sue made sure I understood each process as we went through it and what to expect. Not only was it seamlessly smooth, but the process was actually quite fast! I will absolutely put anyone I love in touch with this team to be taken care of.
Business response:
Thank you for your recommendation, Brooke! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
JJ Botelho and his team were absolutely amazing. JJ treated us like family through the whole process, helping us make sound market decisions and easing our minds with answers to all our questions. We used Waterstone for our original purchase and didn’t hesitate to use them again for our refinance. Top notch service and expertise…HIGHLY RECOMMEND!!
Business response:
Thank you for your recommendation, Ben! The team and I were thrilled we were able to provide you with a positive refinancing experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Excellent experience working with Sue and her team! They made a stressful process seem so easy! I would definitely recommend Sue Botelho and Waterstone Mortgage!
Business response:
Thank you for your recommendation, Narissa! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
This wasn’t the first time we worked with Sue and it definitely won’t be the last. Such an easy transaction, always stayed in touch, let us know from the start exactly what she needed. Sue is a PRO!
Business response:
Thank you for your kind recommendation, Judy! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
This was our second mortgage experience with Sue and we can't recommend her enough. She is the calm in the storm and so patient throughout the entire process. If you're looking for professionalism and personal touch, then look no further.
Business response:
Thank you for taking the time to write this recommendation, Mark! A fast and easy mortgage is not possible without the help of a knowledgeable, professional loan originator. I appreciate your feedback and hope you'll return to me and Waterstone Mortgage with your future home purchase or refinance needs. Don't be a stranger.
My clients and I had a terrific closing with JJ's help from start to finish. He is so caring and nurturing along the way. Excellent closing, and I can't wait to work with him again.
Business response:
Thank you for this glowing recommendation, Jessica! We're ecstatic you had such a wonderful experience with JJ. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
My clients and I had a terrific closing with JJ's help from start to finish. He is so caring and nurturing along the way. Excellent closing, and I can't wait to work with him again.
Waterstone Mortgage Corporation has a 5 star rating with 328 reviews.
Waterstone Mortgage Corporation is closed now. It will open tomorrow at 8:30 a.m.
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