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Waterstone Mortgage Corporation

5.0
  • Mortgage Lenders
  • Ft. Walton Beach, FL
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About this business

FinanceMortgage Lenders

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more

Location details

123 Staff Drive Northeast, Ft. Walton Beach, FL, 32548, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
5.0272 reviews
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33 reviews have no rating
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Doc's profile image
6 days ago

Sue and her team did a great job getting us the best deal and quick close. They were great with communication and able to get us what we needed in our first beach condo! 

Business response:

Thank you for the 5-star rating and review, Doc! We are glad that Sue and her team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing needs.  

zuser201509061436519's profile image
zuser201509061436519 
6 days ago

This was our second time using Heather C and the WaterStone Mortgage team. She is always responsive and is available for questions when needed. We had the clear to close within days after our offer was accepted. I would definitely recommend Heather! 

Sonya P's profile image
Sonya P 
3 weeks ago

Heather is amazing to work with. She responds to questions and concerns very quickly. She helps guide you with required documents and helps you to find resources when you don’t know where to turn. She and her team go above and beyond to help make this stressful process go smoothly. 

judygabes's profile image
judygabes 
a month ago

Sue was knowledgeable, honest and very helpful through the process. She kept us informed every step of the way. Sue said we would be ready to close on 29 Dec only 2 weeks from start to finish and we were It was a very smooth and easy process. I would definitely recommend Sue and her team 

Business response:

Thank you for the 5-star rating and review, Judygabes! We are glad that Sue and her team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing needs.  

Andrew's profile image
Andrew 
a month ago

It's always a challenge purchasing a home and moving out of state but Sue and her team made sure closing on our house was the least of our concerns. The process was seamless from pre-approval to closing and any issues that came up were quickly and proficiently resolved. It was clear that Sue operates at the the top of her field and we had a local expert on our side through every step. 

Business response:

Thank you for the 5-star rating and review, Andrew! We are glad that Sue and her team were able to help you close on time, within your deadline. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing needs.  

Cedric Barber's profile image
Cedric Barber 
recommend  Recommended
a month ago

Sue and her team at Waterstone Mortgage Florida was the absolute best!!! Very knowledgeable, detail oriented, kind, our closing process was quick and efficient. Any questions we had were answered quickly to make our closing date worry free, thank you Sue and your team are excellent! 5⭐️⭐️⭐️⭐️⭐️ 

Business response:

Thank you for your recommendation, Cedric! The team and I were thrilled we were able to provide you with a positive experience and were able to aid in a smooth close. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.  

danielledee's profile image
danielledee 
4 months ago

If you have multiple properties, a joint borrower with low credit, high DTI ratio, student loans, a condo on leased land, or any one of these conditions, then Heather and NAF are the ones you want to go to. All the way up to the day of closing, we weren’t sure they deal would go through but with ours and Heather’s determination and grit we were able to push through what seemed like an impossible deal. Thankful for lenders and agents like Heather who are able to work with buyers with unique circumstances. We are so happy my f... read more

Stephen Orlosky's profile image
Stephen Orlosky 
5 months ago

Heather has been absolutely phenomenal !! She has stayed in contact with us through the entire process, helped us understand it and also guided us on the best options. She worked quickly, efficiently, honestly and always kept us up to date. We went through 3 lenders before meeting her and she made us comfortable and was the best lender we have ever Low rates, local lender and EXTREMELY knowledgeable!! We loved working with her!!! 

Todd & Yvonne Gumbre's profile image
Todd & Yvonne Gumbre 
5 months ago

Sue Botelho and the Waterstone Team, took our failed loan, from one of the nation's largest lenders, and closed within 16 days while saving us over $7,000! We were shocked and distraught after the big guy took 6 weeks to inform us they could not close on our home. Sue stepped in, reviewed all the data, and closed a deal quickly. She and her team are great communicators; knowing the big guy kept us in the dark for weeks, Sue stayed in close touch with us everyday. Sue had a greater understand of the local market and of lendin... read more

Business response:

Thank you for taking the time to write this review, Todd! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Sue and her team.  

Frequently asked questions about Waterstone Mortgage Corporation

How is Waterstone Mortgage Corporation rated?

Waterstone Mortgage Corporation has a 5 star rating with 272 reviews. 

When is Waterstone Mortgage Corporation open?

Waterstone Mortgage Corporation is closed now. It will open on Monday at 8:30 a.m.