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At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
8849 Davis Boulevard, Suite 300, Keller, TX, 76248, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We had a very complicated mortgage that involved remodeling PRIOR to closing. Kimberly and her team made it all possible with ease.... well as much ease as can come with such a tricky situation. Thank you!
Brad helped my family work through a unique situation and was very helpful and knowledgeable along the way. Would highly recommend him as a lender to anyone.
Business response:
Thank you for this glowing review! We're ecstatic you had such a wonderful experience with Brad. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Really thankful for the way the whole process went buying our house. Kimberly and her team were really helpful through everything. They responded quick to any questions and broke everything down for us.
Estoy muy satisfecha con el trabajo que kimberly y su equipo hicieron por mi hoy es mi segundo día en mi nuevo hogar y estoy muy feliz Yo soy una persona que solo habla español y eso NO fue problema Todo se me explicaba con detalle y en todo se me brindo ayuda para llenar formularios etc Y tambien quiero resaltar que siempre siempre que yo tenia una duda y marcaba siempre me atendieron rapido y de una manera respetuosa y atenta espero tener la opresión de comprar una 2nda casa y claro que regresare con kimberly 🙏🏻
Buying a new house in a different state while still working on selling our current residence seemed daunting. Cole and his team made this process as easy as it could be. He explained all our options and helped us find the best solutions. He and his team, especially Karen, were always professional, personable, and extremely responsive.
Business response:
Thank you for taking the time to write this review, Nele! Providing excellent customer service, throughout the homebuying process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
Cole and Karen are two of the most detail oriented people. They look at every detail and walk you through every single step of buying a home! Cole educated us and answered all of our questions. Karen’s communication skills are outstanding. They both kept us updated and educated throughout the process. We are in good hands and loved trusting them with one of the biggest decisions ever.
Business response:
Thank you for this review, Vanessa! We know how many questions pop up throughout the homebuying process, that's why communication from an experienced loan originator is key. It sounds like Cole and his team went above and beyond, providing answers to all your questions. This recommendation means the world to Cole, his team, and all of us at Waterstone Mortgage. Thanks again.
This was my first time ever doing a big purchase like this and had no idea where to begin. Kimberly taught me some tips and guided me on my credit foundation. Broke it down into sections so I can understand and focus on the important things I needed before applying for a mortgage. Once we applied I was approved and she fought next to me to obtain the house I had my eye on. When the day came I closed on my new home and was the easiest experience thanks to her.
Kimberly was very professional and knowledgeable. Had solutions for every roadblock we found. Always kept me well informed and was always ahead of the situation. Would definitely recommend.
Cole and his team are excellent: professional, timely, very hard-working to get us to the finish line. We won’t look anywhere else for our future mortgage needs.
Business response:
Thank you for taking the time to write this review, Matt! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
Waterstone Mortgage Corporation has a 5 star rating with 681 reviews.
Waterstone Mortgage Corporation is closed now. It will open tomorrow at 9:00 a.m.