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Waterstone Mortgage Corporation
- Mortgage Lenders
- Concord, NH
About this business
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're ... read more
Location details
87 South Main Street, Concord, NH, 03301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Carol was extremely responsive, proactive, and patient! We appreciated her attention to detail and her can-do approach. Plus, we got a fabulous rate!
Business response:
Thank you for the review, Jacqueline. We're glad to hear Carol was so attentive and that you're happy with your rate! We hope you'll come back with any future refinance or homebuying needs.
Carol is really terrific at staying in touch generally and highlighting opportunities that might benefit us. She helped us with our initial mortgage and with refinancing, and she is on top of every detail.
Business response:
Thank you for the review, it is much appreciated! Communication is one of the most important parts of any mortgage or refinancing process. It is amazing to hear this is your second time working with Carol. We hope you continue to work with her for all of your future mortgage or refinance needs!
She worked with us incredibly well with buying our first home. All the stressful parts in buying a home were quickly reassured. I never thought buying a home would go this smoothly at such a unfortunate time with the pandemic. If we ever move I won't hesitate to call up Carol again.
Business response:
Hello! We're so glad to hear that your experience went so well, and that Carol helped everything run so smoothly. Enjoy your new home!
Always there when needed. Helped bring my anxiety down! She was informative and efficient ! couldn’t ask for a better lender ! Available when needed
Business response:
Thank you for writing! We are so glad that you had an informative and efficient experience at Waterstone Mortgage. We look forward to working with you again soon!
Every question, every concern and every inquiry was answered with care and efficiency. I would recommend Carol and her team to anyone...in fact I already have. Grateful for them treating me like a human and not a number.
Business response:
We are so glad Carol and her team provided such a positive experience! We look forward to working with you again sometime in the future.
I was referred to Carol through my realtor and thank goodness for that! Carol was so personable, funny, knowledgable and accessible. Whenever I had questions (there was a lot) she responded quickly.
Business response:
Thank you for sharing your experience with us, Katelyn. We're glad you were referred to Carol and that your experience with her was amazing. Congratulations on your new home!
I used this lender for my original mortgage. and later to refinance. Both times it was a professional, curteous, experience with Carol Zink-Mailloux, a branch manager. If you are looking for a good lender i recommend waterstone and more specifically Carol Zink-Mailloux in NH.
Business response:
Thank you so much for your kind words and glowing comments, it's been a pleasure helping you with your home financing!
Carol has helped me finance a few different properties and she is a true professional. Her years of experience in the mortgage lending industry are obvious. She has knowledge of different scenarios, mortgage products and markets. She and her team always answer questions and communicate in a timely manner, usually immediately. I like to do things electronically, by email, etc and they certainly are able to meet those needs. Carol is helpful, pleasant, knowledgeable and has a great sense of humor to boot. I highly recommend he... read more
Business response:
Thanks so much Lauren! It's always an honor to work with you and your clients. I'm so glad the electronic communication works for you, we just started Eclosings a few weeks ago, you would love that as well I'm sure!
Carol was very attentive and answered all our questions on a timely basis. The entire process for our refinance was extremely easy with Carol. I would highly recommend using her.
Business response:
We're glad your refinance was a breeze, thanks to Carol and her team. Thank you for taking the time to share your experience and to leave us this 5-star review.
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 279 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is closed now. It will open on Monday at 9:00 a.m.