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Waterstone Mortgage Corporation
- Mortgage Lenders
- Albuquerque, NM
About this business
Waterstone Mortgage Corporation is a premier residential mortgage lender helping families and individuals realize their own American Dreams of homeownership. We distinguish ourselves from our competitors through honesty, integrity and the willingness to assure the complete satisfaction of every individual we serve. Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Pewaukee, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject t... read more
Location details
6733 Academy Road Northeast, Suite A, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Highly recommend! So happy with Chris and Heather who worked there butts off to make sure everything went smoothly. They made sure I got approved and I couldn't thank them enough 😌
Business response:
Thank you for taking the time to write this review, Chelsea! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Chris and his team.
Chris and Heather provided excellent customer service and responded quickly to our questions. They kept us up to date on the loan process the whole way through. Would recommend them to friends and family.
Business response:
Thank you for this review, Eugene! We know how many questions pop up throughout the loan process, that's why communication from an experienced loan originator is key. It sounds like Chris and his team went above and beyond, providing answers to all your questions. This recommendation means the world to Chris, his team, and all of us at Waterstone Mortgage. Thanks again.
I had heard that refinancing could be a hassle. Chris Russo and Waterstone made it easy. Chris was so helpful with any questions we had and in explaining where we were with the different steps of the process. Chris is very professional at his job and I recommend him highly.
Business response:
Thank you for this review, Lewis! We know how many questions pop up throughout the refinancing process, that's why communication is key. It's sounds like Chris went above and beyond, providing answers to all your questions. Thanks again.
I worked with Mr. Trance Sanchez from Water Stone Mortgage for my house loan in Rio Rancho NM. I had very nice experience working with him in connection throughout the whole process. The rate was very reasonable. Throughout the loan process, Mr. Trace was very nice and cooperative to answer my questions and making the process very simple. I appreciate for all the help and cooperation I got form Mr. Trace and recommend him for anyone who wants to get lone in a very easy and simple way.
Business response:
Thank you for this glowing review, Aziz! We're ecstatic you had such a wonderful experience with Trance. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
One of the smoothest purchases I have ever done... purchased 1st home and Trace guided every step of the way without issue or hesitation. Would strongly recommend him and his company for home purchases
Business response:
Thank you for this glowing review, Antonio, and the 5-stars. We agree, Trace always goes the extra mile. We're happy Trace and Waterstone Mortgage have earned your trust and we look forward to working with you again in the future for all your homebuying and refinance needs. Thanks again!
My wife and I worked with Trace Sanchez with water stone mortgage and our experience couldn’t have gone smoother, the professionalism and timely matter that every thing was done exceeded our expectations and made us very happy. For anyone looking to work w water stone mortgage we recommend Trace Sanchez.
Business response:
Thank you for taking the time to write this review. Exceptional service is what we strive to provide each and every one of our customers throughout the mortgage process. It sounds like Trace delivered that and beyond! We hope you'll consider Waterstone Mortgage again for any future purchase or refinance needs.
We first worked with Julian in March of 2019, a year after we moved in to our new home. Another lender was working us through the VA refinancing with cash out to eliminate some debts and I took Julian up on his offer to look the details over to see if he could do better. Sure enough, he beat their interest rate and their closing costs, and helped us improve our cash flow significantly by paying off some high interest credit cards. Julian made the whole process easy to understand and as painless as possible. It was a happy da... read more
Business response:
What am amazing review! Would it be too much if we said we ❤️ your review!? We are so happy you entrusted Julian and Waterstone Mortgage in assisting you with the refinance of your home. It sounds like Julian went above and beyond to secure you a lower interest rate and lower monthly payments with a VA streamline refinance! Don't think it can get any better than that! We look forward to working with you again in the future.
I got a VA loan and am proud to say that Wes worked very hard to get done quickly and correctly. Walked me through the whole process without any problems. He is an expert in VA, and all other types of loans. He is great.
Business response:
Thank you for the review! We're glad to hear your VA loan process was so positive and went smoothly. We hope you will return to Wes for any future homebuying or refinance needs!
I knew Wes prior to applying for a loan though a Jeep group initially. But since then, I joined the military and qualified for a VA loan. When my wife and I decided to upgrade to a bigger house, Wes and his team's expertise got me the best rate I could ever imagine, made sure the loan application process was simple and user friendly, and ensured my wife and I were educated and informed through the entire process. Wes was so flexible that he would answer calls after hours to answer our questions and put our mind at ease. I hi... read more
Business response:
We appreciate the review, thank you! Any loan process can be made smooth and easy when a loan originator, like Wes, communicates and answers all of your questions. We are happy to hear how wonderful your experience was! We hope you will continue to work with Wes for all your future mortgage needs.
Frequently asked questions about Waterstone Mortgage Corporation
How is Waterstone Mortgage Corporation rated?
Waterstone Mortgage Corporation has a 5 star rating with 800 reviews.
When is Waterstone Mortgage Corporation open?
Waterstone Mortgage Corporation is open now. It will close at 6:00 p.m.