WellNow Urgent Care

Donielle C. 

on Yelp

6 years ago

Took my son in do to an infection in his arm. The wait was not to long but any wait with a sick 20 year old is to long. They were quite concerned and suggested to go right to the hospital. The Doctor on duty was correct. He had to be admitted. 

Shawn K. 

on Yelp

6 years ago

Excellent staff and service highly recommend fast friendly clean went above and beyond to ans follow up concerns. 

Abi K. 

on Yelp

6 days ago

I went to Wellnow at 2980 Sheridan Dr on Monday, September 15th, 2025. This was the worst experience I've had with Wellnow ever. I made an appointment for 12:20 on Monday, expecting to be checked in on time and hopefully taken back to a room within a timely manner. I was not. When I arrived, 2 people in front of me needed to make appointments. Okay, no big deal. I understand it's a busy time, and people are sick. The receptionist asks me if I made an appointment which I respond yes, and she tells me to hang tight while she g... read more

Nicole V. 

on Yelp

3 months ago

I wanted to like this place. Had an ear infection. Was seen pretty quick, but honestly they could've been quicker for how dead they were though. Told Dr I was going to DC on Tuesday. It was Saturday morning. He puts me on a ten day course of amoxicillin. The bus drive to DC Tuesday literally killed my ear. Ended up in an urgent care in DC on Thursday for pink eye and ear infection that had worsened. (DC urgent care gave me a Z pack-and eye drops.Thank goodness for them. Ear was better in two days) I am struggling to understa... read more

Katie K. 

on Yelp

6 months ago

They continuous send me bills for a few visits my children have had within the last few months. We had uploaded their health insurance information on the tablet they provided at check in so there is no reason why their billing department does not submit the claim to our insurance company. Even calling the billing number on the bill is useless. On top of that, the notice says that if you are sent to collections, it could impact your credit. However, NYS law just changed and medical debt is no longer listed on your credit repo... read more

Savvy C. 

on Yelp

a year ago

I called this location to see if they provided a certain medical test and why I needed it, and the staff told me Yes We Do That. I asked if I could schedule it online (since my doctor's office doesn't do that test) and they said Yes. The next day, I went online to schedule an appointment, and there was a list of services to choose from. The test that I needed wasn't listed, so I selected 'school / sports exam' as an option since that was the closest choice. When I went into the Tonawanda location on the day and time of th... read more

Philip E. 

on Yelp

a year ago

if your question is not on the decision tree followed by the virtual assistant - forget it. So, I went elsewhere. Why is it so impossible to speak to someone? 

John M. C. 

on Yelp

2 years ago

I went to this location early Saturday morning of Labor Day weekend due to a persistent and painful cough that I've had for 2 weeks after being sick with a chest cold. A virtual doctor through my insurance suggested I go to get an extra done of my chest. When I got there they were naturally busy, being a holiday weekend. But I had an appointment and I was called back only 20 minutes later. The physician's assistant I spoke with was rather rude and she kept cutting me off and not allowing me to explain my complete answers to ... read more

Karl C. 

on Yelp

2 years ago

I went to WN on 7/31 for a pre-employment drug screen. STILL NO RESULTS. I have never done drugs in my life so I know absolutely that I will not fail it. I gave my notice to my present employer and will be out of a job after this week. Because of the no result, I was sent to another WN. Took that test on 8/9. STILL WAITING. What is wrong with this place. DON'T GO TO WELL NOW.