WellNow Urgent Care

Amanda H. 

on Yelp

5 years ago

The medical providers are fine but they overcharge for services and communicating with the billing department is like pulling teeth. I was seen for two minutes, they decided they weren't able to provide treatment, and I was referred to a specialist. They billed my insurance company $300 for that visit. I don't expect to not have to pay anything, but that amount is ludicrous. The billing department keeps referring me to my insurance company, but my issue is with how much was billed to my insurance by WellNow and not how my in... read more

Craig S. 

on Yelp

6 years ago

My daughter went there earlier in the year. They claimed their systems were down. My daughter paid the copayment in cash. Since then she is being harassed via text by them because they say she owes money. I called the insurance company and they said they have no record of the visit. That's because their "systems were down". I tried calling them to tell them to resubmit the claim and they refused. I spoke to Ashley who was very rude especially since I'm trying to tell them what they need to do to get paid. I would personally ... read more

Samantha B. 

on Yelp

6 years ago

Came in this morning and literally have nothing good to say. I ended up leaving and getting an appointment at my drs office. To start, the door wouldn't open and someone had to manually slide me in. Then there was a girl at the front desk who seemed to be having an extremely vocal issue with a woman's insurance. She rolled her eyes, said "fuck" under her breath and stormed out of the building, manually opening the door of course. The next issue was the girls up front having confusion on delivering the admitted patient to the... read more