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WellNow Urgent Care
- Fayetteville, NY
About this business
Location details
6870 East Genesee Street, Fayetteville, NY, 13066, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 8:00 p.m. | |
| Sun | 08:00 a.m. to 8:00 p.m. |
Today on Sunday AM I was forced to visit this Urgent Care in Fayetteville since my regular doctor is not open. From the moment I walked in it was friendly, respectful , caring service. The facility is clean and welcoming. I was seen by 2 nurses and the nurse practitioner...all terrific. I would recommend this facility for all your immediate medical needs if your doctor is not available. I was in and out of the facility in 30 minutes or less. :)
The nicest urgent care facility I have ever been in. Very clean and kind staff. They also treated me for ever scenario involving me injury. I am was very pleased with the experience
It's called five stars for a reason. I came in and they saw me right away. Gave me excellent service and very friendly. I recommend this urgent care over the other centers in Syracuse. Best part yet they gave me snacks & they have a slushies machine in the lobby. The staff was very helpful and so caring! Make this your stop when you need to be seen promptly.
Business response:
Thank you for choosing our practice, Kayla.
I have not been able to be seen by my regular dr or any nurse practitioner at college they close in 20 minutes and actually gave me real help. Not the take the over the counter drugs like other nurse practitioners have told me. Put me on real antibiotics because my allergies are so bad, and prednisone. Thank you so much
Business response:
Thank you for choosing our practice, Scott.
Quick, friendly, and effective. I've been here twice now in the past month or so and both times I felt the staff was very efficient and professional. There's free coffee and a slushie machine in the lobby area which is great if someone comes with you.
Business response:
Thank you for choosing us for your urgent care needs, Shannon!
So far I have visited this urgent twice, and both times they were exceptional. Unfortunately due to other patients not paying their bills. You must pay $198.00 up front, but will be credited with a check after insurance has kicked in. But the level of care is above and beyond. I hope they remain at this location. Thank you.
Business response:
Hi Melody - thank you for choosing our practice and for sharing your experience!
In and out in 30ish minutes, including X-rays, but didn't feel as if they were rushing me. Superb staff, professional, efficient and friendly. Everything was very clean and organized. And, they have a PacMan machine!
Slowest, most incompetent urgent care ever. Quite literally worthless. Avoid going there at all costs!
Business response:
We would like the opportunity to discuss your concerns and resolve any issues. Please reach out to us at wecare@wellnow.com with the patient's full name, the date of your visit, and the best way to contact you. -The Customer Service Team
I went in for a 5 minute evaluation of UTI symptoms and had to give one urine sample which is standard procedure for a UTI. I got a bill for $1638.28! This was a simple uncomplicated walk in visit due to UTI. They have a lab in house so there was no excuse for excessive lab charges from an associated lab. This is unheard of!! I would never trust WellNow to give accurate care but instead they overcharge and run up your bill!!! I have spent hours fighting this excessive bill $1638 for a 5 minute evaluation by a nurse ... read more
Business response:
We would like a chance to look into this, Karen. Please reach out to wecare@wellnow.com. Thank you for sharing this with us. -The Customer Service Team
Frequently asked questions about WellNow Urgent Care
How is WellNow Urgent Care rated?
WellNow Urgent Care has a 4.4 star rating with 1,262 reviews.
When is WellNow Urgent Care open?
WellNow Urgent Care is closed now. It will open at 8:00 a.m.