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Wesley Palms Retirement Community
- Retirement Homes
- San Diego, CA
About this business
Location details
2404 Loring St, San Diego, CA, 92109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Sean Heuer provided expertise for my parents every step of the way in their moving process. This was a big deal, after living in one house for 38 years, and Sean's guidance was invaluable. He's extremely kind and understanding, and always answered every question for us. He made sure to go the extra mile for them, responding to every single ask, even if he already had been asked the same question multiple times. They just moved in yesterday. The patio home is totally gorgeous and all of the little touches that made the proces... read more
Business response:
Natalie thank you! We are so glad you had a positive experience at Wesley Palms. We hope you enjoy building community with us.
I want to give a special commendation for Sean Heuer, whose guidance in selection of Wesley Palms was the critical factor in my decision. Over a period of two months he responded immediately to questions I had about a particular patio home that interested me. On the basis of his positive responses plus the favorable impression my daughter had during her on-site visit I chose Wesley Palms over other possible retirement communities I had also researched. It has met all my expectations.
Business response:
Thank you for choosing Wesley Palms! We look forward to getting to know you and hope you enjoy discovering how we foster community.
Fabulous facility!!! Mom and I were in search of a place for Dad, and felt like we'd hit the lottery when we arrived at Wesley Palms. What an amazing set-up they offer to their memory care residents. We worked with Sean Heuer to get all of our i's dotted and our t's crossed, and he couldn't have been more helpful, professional, courteous and thoughtful. Sean and Wesley Palms provided a much needed ray of sunshine to our family during a stormy time. We are very grateful and would highly recommend to anyone on this journe... read more
Business response:
Thank you for your stars rating and for sharing your personal experience. We're glad to be able to provide a unique experience for residents that need memory care in a neighborhood environment. We are grateful for our all our residents' families. Have a lovely holiday season!
I have to give a shout out to Sean at Wesley Palms! We drove the poor guy crazy for a few months deciding if we were going to move our parents in there. A month before we were going to commit, my dad decided he didn't have the energy to make a physical move to a new town and home. Thank you, Sean, for being so gracious and patient with us. Maybe we will see you down the road.
Business response:
Thanks for taking the time to share your story, Annie. We wish you and your parents the best and hope that we hear back from you in the future.
Thanks to all the staff at WP during the recent outbreak! I have felt very confident that no staff have been positive, and personally I feel so much better about returning to teaching at the end of August, seeing first hand that the safety protocols at the Palms are working. Thanks again. The Summerhouse staff especially are doing a wonderful job. Ruth, Kim, Olivia and all of the staff are so caring and patient with our family members. The residents are always listening to music together outside in the sunshine, surrounded... read more
Business response:
Thank you so much for sharing your personal story with us. We are passionate about what we do and this has been a time when we can really show the residents how much we care about each other. We are glad that as a loved one, you feel your mom is in good hands with us. We appreciate that she has chosen to call Wesley Palms home.
I am a neighbor to Wesley Palms, and am also a grandson of a resident of Wesley Palms. My grandma and I are close, always have been, and I encouraged my parents and aunts and uncles to consider Wesley Palms so she be close to me, my wife and my two kids, two of her 12 great-grandkids. My grandma, 92, moved in to Wesley Palms during COVID, during a hard time for everyone. I am leading in with this as it has not been the proximity which has been a joy to me and to her (visiting made harder due to COVID and now Delta--understan... read more
Business response:
Ryan, we are so glad your family and your grandma decided on Wesley Palms and that you've had an exceptional experience with our team. It has indeed been a challenging time for everyone and more so for older adults like your grandma. The strength of community can be a key to making the most of living during a pandemic. Your trust means a lot to us.
I want to name one person in particular who has been exceptional during the COVID pandemic: Zach Vandergrift. He has helped out my father and other residents with many issues related to isolation including iPad set up and training and many other support issues. A genuinely good guy with a heart of gold who sincerely cares about people, seniors and the WP residents. Why only three stars? Since the pandemic, the activities, food and services have been greatly reduced. Of course, this is to be expected. But the food has been ... read more
Business response:
Thank you for recognizing the efforts of our Life Enrichment team who are finding creative ways to keep residents engaged during a time of social distancing. You're absolutely correct that these are exceptional times which means out-of-the-ordinary needs and expenses related to ensuring the safety of every person at Wesley Palms. We are committed to helping residents thrive while staying safe. If you would like to confidentially discuss your father's specific needs, please contact our executive director, director of dining s... read more
I just moved my 90 year old Father into Wesley Palms, and the whole experience has been top notch -- from the application process to the move to the onboarding. The team there, particularly Kathleen and Dawn, have been so incredibly considerate and responsive to our needs. When compared to other homes we considered, WP is in a completely different class. The type of attention and care is so personalized. The team there loves what they do and it shows. A+ on all fronts!
Business response:
Ashley, thank you so much for sharing your move-in story with us. Moving can be a stressful experience for most people so we are committed to assisting all our new residents in every way during the process. We are so glad you and your dad had a positive experience during move-in and that you selected Wesley Palms.
My parents moved into a beautiful, brand new, architecturally designed patio home in 2018. As a family, we are so impressed with every aspect of the Wesley Palms retirement community. We are continually amazed with all of the interactions we have had with staff members. The calibre of the Wesley Palms team is simply phenomenal, starting with Kathleen, who found them the perfect home, Melanie, the very caring registered nurse, plus all of the maintenance, housekeeping, and the dining room staff (especially Guillermo, who alw... read more
Business response:
Thank you so much for sharing your experience, Susan. We are so glad your family is enjoying their new Wesley Palms lifestyle. We look forward to many years of life enriching engagement with your parents.
Frequently asked questions about Wesley Palms Retirement Community
How is Wesley Palms Retirement Community rated?
Wesley Palms Retirement Community has a 4.5 star rating with 175 reviews.
When is Wesley Palms Retirement Community open?
Wesley Palms Retirement Community is closed now. It will open tomorrow at 9:00 a.m.