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West Mockingbird
- Apartments
- Dallas, TX
About this business
Location details
2223 Hawes Ave, Dallas, TX, 75235, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified Renter I love this place! The entire process was smooth and easy. The communication from the Jessie was the best! It’s truly a quite place and the amenities as great!
Business response:
Thank you for your positive review! We're thrilled to hear that you had a smooth and easy experience at West Mockingbird. We pride ourselves on excellent communication and providing a quiet environment with great amenities. If you have any further feedback or questions, please don't hesitate to reach out to us at (214) 838-8480.
Verified Renter So far so good. It’s my first day here and Jesse has been fantastic! He answered all of our questions without hesitation and was able to get us into the right apartment. Fantastic property and area as well!
Business response:
Thank you for your positive review! We're thrilled to hear that Jesse provided excellent service and helped you find the right apartment. We appreciate your kind words about our property and area. If you have any further questions or need assistance, please don't hesitate to reach out to us at Mockingbird@Bellpartnersinc.com.
Verified Renter We’ve had reoccurring issues with aggressive dogs throughout our hallway to the point that now we don’t let our children walk anywhere close to the walls and make them walk in the center of the hall. My oldest son got bit two weeks ago and my mother witnessed a guy getting bit just walking by a big white dog. The apartment itself is nice and Maintenance is kind but I don’t think we’ll be renewing our lease.
Business response:
We apologize for the experience you and your children have experienced. I don't see a record of any recent dog bite attacks. Can you please reach out to management so we can address your concerns? The safety and well-being of our residents and their families are our top priority. We will address this issue promptly and take necessary measures to ensure a safer environment. Thank you for bringing this to our attention.
Verified Renter Awesome Office & maintenance staff! Beautiful pool area & West Mockingbird has been a great place to live. Very easy to commute to DFW! And, also, so easy to get to Uptown area & Downtown, too!
Business response:
Thank you for your positive review, Realpage! We're glad to hear that you've had a great experience at West Mockingbird. Our office and maintenance staff work hard to provide excellent service, and we're thrilled that you've enjoyed our beautiful pool area. We're also proud of our convenient location for commuting and accessing Uptown and Downtown areas. If you ever need anything, please don't hesitate to reach out to us at (214) 838-8480.
Verified Renter Very clean with friendly staff. Always willing to help and answer any questions. New to the community but love it here already, and so does our dog!
Business response:
Hello Realpage, Thank you for taking the time to leave such a positive review for West Mockingbird. We're thrilled to hear that you and your dog are enjoying your time in our community. At West Mockingbird, we strive to provide a clean and welcoming environment for all our residents. Our staff is always ready to assist with any questions or concerns that may arise, so we're pleased to hear that we've been able to meet your expectations in that regard. We appreciate your kind words and look forward to continuing to provide... read more
Verified Renter the entire move in process was easy and Jesse made it smooth and simple. The apartment and security seem clean and efficient. The only thing I would maybe change is just the guest parking to have that be gated too if possible.
Business response:
Greetings! Thank you for taking the time to share your experience at West Mockingbird. We appreciate your feedback and are thrilled to hear that Jesse made your move-in process smooth and simple. Regarding your suggestion about guest parking, we understand your concern and will certainly take it into consideration. We strive to continuously improve our services and facilities to ensure the utmost convenience for our residents. If you have any further suggestions or need any assistance in the future, please feel free to r... read more
Verified Renter I’ve been a resident at West Mockingbird for almost a year. The community and staff have been amazing. An I absolutely love their dedication to maintaining the property.
Business response:
Thank you so much for taking the time to leave such a positive review! We're thrilled to hear that you've had an amazing experience as a resident at West Mockingbird for almost a year. Our dedicated staff takes great pride in maintaining the property and creating a welcoming community. If you have any further questions or need assistance, please don't hesitate to reach out to us at (214) 838-8480. Thank you once again for your kind words and for choosing West Mockingbird as your home. Best regards, Carlesha Jones The Wes... read more
Verified Renter West Mockingbird is an Oasis in the desert. The complex staff are very attentive to anything that needs to be addressed. The clubhouse has many amenities.
Business response:
Thank you for taking the time to write such a lovely review for West Mockingbird! We appreciate your kind words and are delighted to hear that you consider our complex an oasis in the desert. Our dedicated staff strives to ensure that all concerns are promptly addressed, and it's wonderful to hear that their attentiveness has made a positive impression on you. We strive to create a welcoming environment and are thrilled that you appreciate our clubhouse amenities. We truly value your feedback and look forward to continuin... read more
Verified Renter Moved into a 1 bedroom 1 bathroom apartment. On move in day washer and dryer did not work, water did not work from bathroom sink, and refrigerator made a loud whistling noise. A few days after moving in toilet kept getting clogged to where I had to go days without a working toilet in a 1 bathroom apartment. The replaced the toilet, but I tried explaining it was something wrong with the toilet because it kept clogging. They told me plumbing blamed me for putting things down the toilet. On the third clog they f... read more
Business response:
Thank you for taking the time to share your feedback about your experience at West Mockingbird. We sincerely apologize for the inconveniences you encountered during your stay. We strive to provide a comfortable and hassle-free living environment for our residents, and it appears that we fell short of meeting your expectations. We understand your frustration and acknowledge our responsibility in resolving these concerns in a prompt and efficient manner. We regret any miscommunication regarding the cause of the clogs and apo... read more
Frequently asked questions about West Mockingbird
How is West Mockingbird rated?
West Mockingbird has a 3.9 star rating with 217 reviews.
When is West Mockingbird open?
West Mockingbird is closed now. It will open on Monday at 9:00 a.m.