Westgate Gardens Care Center

T S. 

on Yelp

10 years ago

Choosing a care facility for my loved one was such a difficult decision. I struggled with who to trust and whether I was making the right decision. I was unable to take care of my grandma myself so a care facility was my only option. Westgate Gardens made this difficult transition so much easier. They loved my grandma as their own and took excellent care of her. I would make the same decision in a heartbeat. If you are in my position, at least go learn more about them. They have a passion for caring for seniors. 

Clayton W. 

on Yelp

10 months ago

This center has really messed my mom up mentally. She now feels like she is a burden and is severely depressed now. My mom wasn't like this last Saturday. She was up and walking now she is scared to fall. Too many other issues to mention in this review but think twice before placing your loved one in the care of this center. 

Margie C. 

on Yelp

a year ago

They care for you okay. My problem is their food, it looks like slop and tastes even worse. That stands for all three meals. How do they expect a resident to get better and stronger when the food is so lousy. 

David S. 

on Yelp

4 years ago

This place is horrid. My folks just got out and we are relieved. They were constantly talked down to. Workers would insist that my father should just "go in his brief" because changing a diaper took less time than helping him to the restroom. My mother was treated as a visitor not a patient. My dads room would be made up while my mom's would be ignored. Food is despicable, rice with every meal. They would wake up my mom late in the evening for a shower and if she refused they responded with, "ok, no shower again for 3 wee... read more

April F. 

on Yelp

4 years ago

I'D LIKE TO POINT OUT THIS FACILITY HAS REVIEWS FROM THEIR OWN EMPLOYEES, MAJOR CONFLICT IF INTEREST. I HIGHLY RECOMMEND READ THE REAL REVIEWS.....I could give no stars, I would. So that's the only reason I have given them one star. I have worked as a CNA in the past and this is by far the worst facility I have ever seen. My mother whom is not able to walk was here for PT, I was told that she needed close supervision. She was left in her wheelchair roaming the halls without any type of preventative taken to ensure she would... read more

Erika U. 

on Yelp

5 years ago

My grandmother had surgery and was completed non ambulatory. She was transferred to this facility where she was basically neglected. She started getting bed sores on her bottom as well as underneath her chest. Her hands were very weak and she struggled to feed herself. She is a dialysis patient and the same gauze/bandages were left on for several days. We took her plenty of clothes and she would be dressed in somebody else's clothes that did not fit her. Her neck brace was extremely dirty as well. Staff was very unprofession... read more

Lori S. 

on Yelp

8 years ago

My 84 yr old mother arrived this past Thursday nite, (Feb 8, 2018) we brought her own Cpap machine along with her Distilled water, (Sealed jugs) by Sun morning I looked down at the water and noticed that the jugs seals were never broken!?! So basically Mom never received her CPAP for the first 3 nights b/c the CNA left the decision up to an 84 yr old woman who doesn't remember what day it is or what she had for dinner!?!? Too lazy to call the POA up.....(daughter) would rather do nothing all nite On Admission I was given a l... read more

Linda H. 

on Yelp

8 years ago

If you don't live nearby, do not think you will be able to speak regularly, loud-and-clear, to your loved-ones. If you do not make arrangements at time of admission for a land-line, in-room phone, you are relegated to call the nurse-station, hope their one cordless unit is free, and then realize everyone else on that floor must also use the handset for in-coming calls, which is likely to entail a wait, a lousy, spotty connection, and more likely, a dying battery. Such a "classy" and definitely costly establishment, should ... read more