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4525 West Tulare Ave, Visalia, CA, 93277, United States
Get directionsMy 84 yr old mother arrived this past Thursday nite, (Feb 8, 2018) we brought her own Cpap machine along with her Distilled water, (Sealed jugs) by Sun morning I looked down at the water and noticed that the jugs seals were never broken!?! So basically Mom never received her CPAP for the first 3 nights b/c the CNA left the decision up to an 84 yr old woman who doesn't remember what day it is or what she had for dinner!?!? Too lazy to call the POA up.....(daughter) would rather do nothing all nite On Admission I was given a l... read more
If you don't live nearby, do not think you will be able to speak regularly, loud-and-clear, to your loved-ones. If you do not make arrangements at time of admission for a land-line, in-room phone, you are relegated to call the nurse-station, hope their one cordless unit is free, and then realize everyone else on that floor must also use the handset for in-coming calls, which is likely to entail a wait, a lousy, spotty connection, and more likely, a dying battery. Such a "classy" and definitely costly establishment, should ... read more
Business response:
Hi Linda, Thank you for bringing these matters to our attention. We are so sorry to hear about your poor experiences with the phone system. Due to your experience, along with others we've identified, we are in the process of completely overhauling our phone system. Travis, Administrator
Westgate Gardens Care Center has a 4.2 star rating with 157 reviews.
Westgate Gardens Care Center is open now. It is open 24/7.