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Westville Hells Kitchen
- American
- New York, NY
About this business
Location details
809 9th Ave, New York, NY, 10019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. |
FOOD POISING FROM CHICKEN SALAD Do not recommend unless you want to be up all night throwing up
Business response:
Hey Desiree, We’re so sorry to hear about your experience. First, we hope that you are feeling well now and that you are not experiencing any other symptoms. We would like to reassure you that all of our products are always fresh and are handled by our staff with the highest hygiene and food safety standards, so far, we have not received any similar complaints. That being said, we take your feedback very seriously and are looking into this issue immediately. Please reach out to me at Shai@westvillenyc.com, as we value your p... read more
Based on UberEats saying this is one of the most popular restaurants in my neighborhood, I decided to place a delivery order. It was horrible! I ordered the Brussels sprout pops and was burnt and raw inside. I was not able to eat not even one single peace....picture attached. I also ordered a salmon side....it was pale in color and raw in the middle. I had to put in the microwave to finish the cooking so I could - at least - have something to eat. Maybe their cook has a bad night but this should not be served to their wors... read more
Business response:
Hi Suzy, thank you for taking the time to leave a review. We want you to know that your feedback is important and we will be sure to share it with the culinary staff. We're very sorry that your meal did not meet our very high standards, however, we are positive it was an isolated incident and we hope that you'll give us another chance to make things right. Please feel free to reach out to me at Shai@westvillenyc.com with any comments or suggestions. Thanks again.
Frequently asked questions about Westville Hells Kitchen
How is Westville Hells Kitchen rated?
Westville Hells Kitchen has a 4.6 star rating with 1,170 reviews.
When is Westville Hells Kitchen open?
Westville Hells Kitchen is open now. It will close at 10:00 p.m.