This profile has been claimed by the business owner or representative.
Westville Hudson
- American
- New York, NY
About this business
Location details
333 Hudson St, New York, NY, 10013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 10:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. 5:00 p.m. to 10:00 p.m. |
took an hour to get our food during lunch and waitress kept saying she would get her manager to help but no one ever came. once our food arrived, she mentioned that the tickets weren't being seen by the kitchen (even though tables around us were getting their food). we waited so long that once the food got to the table we had to ask for togo boxes. i would rather have spent that money somewhere else especially since i pretty much paid to sit there. i understand this can happen but they should have 1000000% comped something f... read more
Business response:
Thank you for your review. We had an incident with our kitchen that day and we sincerely apologize for the long wait for your order and that you were not compensated for this discrepancy. Please feel free to reach out to me at Laurel@westvillenyc so we can have the chance to make this up to you. I hope to hear from you soon!
I ordered a Cobb Salad with Chicken Cutlet- I normally get the Turkey burger which is amazing. Not so happy with the Cobb not alot of ingredients- They would not chop so the chicken piece were big and cumbersome. Not enough dressing- asked for more never got it- Next time will stick to the Turkey Burger
Business response:
Hi RandyB, thank you for taking the time to alert us to these issues with your recent visit to our Hudson location. We will be sure to share this with the rest of our team so we can make any necessary adjustments and have the chance to improve. We hope your next experience will be nothing less than perfect and thank you for being a loyal customer of ours! Your feedback is very important to us and please let us know about your future experiences.
Restaurant had a good vibe tonight and the menu was appealing for a casual dinner. However, the steak was left off my shrimp and steak salad after the server specifically guided me to order the steak addition, and the cocktail had a giant hair in it. All in all, a potentially good experience spoilt by poor service.
Business response:
Thank you for bringing this to our attention. We have responded to this review on our private platform and we are looking forward to hearing from you so we can remedy this situation and make things right. Thank you again and I hope to hear back from you soon!
Server was extremely skittish about being close to our table, and stood at least 3 feet away to take our order. While I understand her caution, I would have preferred that she just wear a mask! The addition of a side order cancelled out the two sides that were supposed to be included with one of our meals; we were told (again, from 3 feet away) when we asked why that any change negates the original configuration. We were charged the original price, PLUS an additional charge for the extra item, so that doesn’t really make sen... read more
Dine at this location multiple times in large or small groups. This time it’s slight different. Didn’t feel right during our family dinner.
Business response:
Thank you for bringing this to our attention. We would love to hear more details on what occurred during this visit to our Hudson location. Please feel free to reach out to me at Laurel@westvillenyc so we can discuss this issue further. I hope to hear back from you soon!
Food, service and ambience were great. But my wallet was stolen right out of my purse while we dined at the outdoor space. I guess I’ve gotten soft here in Boston!
Business response:
My sincerest apologies for this awful incident that happened at our Hudson location. Please reach out to me at Laurel@westvillenyc, we would like to ask for some more information so we can offer our help in any way we can.
No more YUCCA Fries? VERY disappointed- aside from that BEST Turkey Burger in New York HANDS DOWN :)
Business response:
Hi Randy, thank you for your review and we are so happy you love our Turkey Burgers as much as we do! We are very sorry the Yucca fries have been removed, we have just launched a new menu with a few changes. I will make sure to bring this up internally, your feedback is very important to us! We look forward to your next visit :)
I am a regular & food is always great! But this time the market veggies left a lot to be desired: brought in cold, not served the way they are described, served as s mush, very unappealing.
Business response:
Hi LubieA, thank you for taking the time to leave a review. We want you to know that your feedback is important and we will be sure to share it with the culinary staff. Thanks again for your honesty and please stop by again soon!
I frequent this place. But on Sunday the food arrived lukewarm & the portions were on the small side. We sat next to a loud person so our experience was negatively affected.
Business response:
Hi LubieA, thank you for taking the time to leave a review. We want you to know that your feedback is important and we will be sure to share it with the culinary staff. Thanks again for your honesty and please stop by again soon!
Frequently asked questions about Westville Hudson
How is Westville Hudson rated?
Westville Hudson has a 4.5 star rating with 3,161 reviews.
When is Westville Hudson open?
Westville Hudson is closed now. It will open tomorrow at 10:00 a.m.