WG&R Furniture

4.6

Furniture Stores
Green Bay, WI

About this business

Retail Furniture Stores

Location details

800 Hansen Rd, Green Bay, WI, 54304, United States

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Weekday	Schedule	Status
Mon	10:00 a.m. to 8:00 p.m.
Tue	10:00 a.m. to 8:00 p.m.
Wed	10:00 a.m. to 8:00 p.m.
Thu	10:00 a.m. to 8:00 p.m.
Fri	10:00 a.m. to 8:00 p.m.
Sat	10:00 a.m. to 7:00 p.m.
Sun	11:00 a.m. to 6:00 p.m.

4.61,533 reviews

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Tom N.

5 years ago

I Had to check at least one star or would not even give the product or customer service any! I had a service call to look at new recliner that motor was bad, my service window was 4:30 to 6:00 PM. I arrived at 4:32 as they were already leaving, blew horn and stopped but was completely ignored (I understand they did not know who I was and must not be smart enough to figure it out) that being said after waiting to see if he would come back I parked and went upstairs and called customer service (6:36 PM) to see if the could cat... read more

Business response:

Hi Tom, I apologize that this happened. I spoke with our customer service manager and he let me know that he had left you a voicemail with his direct number to give him a call back so we could discuss the situation and have a technician come back out to your home. Please give us a call when you have time so we can help get this taken care of for you.

Rico B.

5 years ago

If you like to get your time wasted time and time again this is your store. I do my online homework, go in and buy what I want only to drive to their warehouse, get loaded up and get home to find the wrong color again! Place is a joke. Just happened on black Friday and now.

Business response:

Hi Rico, I apologize for the mixup with the bed frame color. I understand you have already spoken with the store manager about this matter. Sorry for your inconvenience.