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WG&R Furniture

4.6

About this business

Location details

800 Hansen Rd, Green Bay, WI, 54304, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.61,533 reviews
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Tom N.'s profile image
Tom N. 
5 years ago

I Had to check at least one star or would not even give the product or customer service any! I had a service call to look at new recliner that motor was bad, my service window was 4:30 to 6:00 PM. I arrived at 4:32 as they were already leaving, blew horn and stopped but was completely ignored (I understand they did not know who I was and must not be smart enough to figure it out) that being said after waiting to see if he would come back I parked and went upstairs and called customer service (6:36 PM) to see if the could cat... read more

Business response:

Hi Tom, I apologize that this happened. I spoke with our customer service manager and he let me know that he had left you a voicemail with his direct number to give him a call back so we could discuss the situation and have a technician come back out to your home. Please give us a call when you have time so we can help get this taken care of for you. 

Rico B.'s profile image
Rico B. 
5 years ago

If you like to get your time wasted time and time again this is your store. I do my online homework, go in and buy what I want only to drive to their warehouse, get loaded up and get home to find the wrong color again! Place is a joke. Just happened on black Friday and now. 

Business response:

Hi Rico, I apologize for the mixup with the bed frame color. I understand you have already spoken with the store manager about this matter. Sorry for your inconvenience. 

ROBERT's profile image
ROBERT 
5 years ago

Went in told associate I had a $2000budget to outfit a new apartment! She jumped right in I was in and out in half hour with everything I needed. 

Business response:

Thanks so much for sharing your feedback, Robert! It's great to hear you had a positive experience working with our team. 

Frequently asked questions about WG&R Furniture

How is WG&R Furniture rated?

WG&R Furniture has a 4.6 star rating with 1,533 reviews. 

When is WG&R Furniture open?

WG&R Furniture is closed now. It will open at 10:00 a.m.