Window Nation St. Louis

Jennifer G. 

Verified by Window Nation

3 months ago

After my windows got installed we had a cold snap and I realized there was cold air coming in from outside .. So I called and told the receptionist about my problem with my windows.. It took like 3 weeks for someone to come out to look at the problem...The head technician Logan told me there was a problem with the windows and he will contact the manufacturer.. Well a month and a few days went by I didn't hear a word . So I called and they told me the technician wrote in his notes that the problem was resolved.. I said no.: ... read more

Michael B. 

Verified by Window Nation

6 months ago

They should be aware that some details still need attention, and it’s been nearly two months now. 

Dorothy T. 

Verified by Window Nation

8 months ago

This is what I emailed to Quality Assurance. I am contacting you because I need help getting someone to come out to take care of a problem. If the St.Louis branch phones are working, then I am disappointed that your agents have not shown me the courtesy and respect to call me back. I have been having incredible difficulty getting anyone from that office to help me resolve an issue with my window installation on 12/10/25. While I am happy with most of the installation, there is a problem. I found a separation/gap in the le... read more

William M. 

Verified by Window Nation

8 months ago

I signed the contract and had to make changes. I had trouble getting ahold of someone. It took about three days. I texted, emailed, and called them.