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Windward Palms
- Retirement Homes
- Boynton Beach, FL
About this business
Location details
8440 S Military Trail, Boynton Beach, FL, 33436, United States
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I loved the presentation that they gave to us, but I really just liked the whole place. It was absolutely gorgeous, and the especially rooms were beautiful. There is nothing bad to say about them. We ended up choosing somewhere else because of the price, though. I think Windward Palms was $3600 for an efficiency studio.
does not have central air conditioning nor washer/dryer in apt. Not interested.
Food was fair. Apt.is very small. Only plus is the V.A.benefit if M would qualify. That could be used elsewhere.
Liked the halls were large and they connected to the main lobby. easy to find your way around. The larger 1 bedroom had more room. Plus they would pack and move my Mom's furniture, because she is local.
My mom and dad went and toured winward palms, also attended a vets benefits seminar there. they liked it well enough.
I helped my loved one get the accommodations there. He is physically comfortable there however the only meal he will eat there is breakfast. He does not like the food served for lunch and dinner. I have mixed feelings about recommending Windward Palms.
Business response:
Thank you for sharing your feedback. We’re glad to hear your loved one feels physically comfortable at Windward Palms. We appreciate your honesty regarding the dining experience and will share your input with our team to continue improving our meal options. It’s our goal to make every resident feel at home, and we’re grateful for your perspective as it helps us enhance our community.
The camaraderie is excellent, and the activities are great. They keep my mind busy. I also feel safe with the grab bars and the way the place is set up. But it’s way too expensive. My Social Security gets eaten up by the rent, and the food is horrible. I barely eat and have lost a lot of weight.
Business response:
Thank you for sharing your experience at Windward Palms. We're pleased to hear that the camaraderie and activities are keeping your mind engaged and that the community setup helps you feel safe. Your feedback about the dining experience and costs is important, and we want to ensure residents' needs are met. We encourage you to connect with our team directly so we can explore options that better suit your preferences and provide support for your well-being. You can reach us at (561) 731-5917 or info@windwardpalmsboyntonbeach.... read more
Staff is hard to reach-don't return phone calls. food is served very early and usually lukewarm. Room Size is good for one person. Amenities seem great if the resident uses them.
Business response:
Hello! Thank you so much for sharing your thoughts and experience about Windward Palms. We are dedicated to ensuring the long-term satisfaction and quality of life of our residents. Continuously evolving to meet the needs of today and tomorrow, we bring strength and stability to everything we do. We understand that home is not just a place, but a feeling and a way of life, and we take that seriously. Sincerely, The Windward Palms Team
The quality of the food has gone down, our loved one never had blood pressure or heart problems, but now due to the amount of processed foods she is now being treated for high blood pressure. We have been hung up on a few times when we call asking about our loved one and her quality of care. They have cut back on the entertainment and activities due to COVID which they are still being charged for. They do have life alert buttons, but there is no medical staff and after 7pm they just to have to call 911.
Business response:
Hello, thank you for your review. We are happy to have had the opportunity to connect with you and to hear how much your mother is enjoying her time in our community. We are also pleased to share that we have been able to safely reintroduce more activities and have entertainers come in for our residents to enjoy. If you would like to speak with the team further, please do not hesitate to reach out directly. Thank you
Frequently asked questions about Windward Palms
How is Windward Palms rated?
Windward Palms has a 4.1 star rating with 162 reviews.
When is Windward Palms open?
Windward Palms is open now. It is open 24/7.