This profile has been claimed by the business owner or representative.
Woodbury Place Apartments
- Real Estate
- Schaumburg, IL
About this business
Location details
1010 N Knollwood Drive, Schaumburg, IL, 60194, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I love living here! Been a resident here now since November 2014, My wife and I been apartment searching at the time for about a good 6 months before moving anywhere. Maria was the recruiter we dealt with to figure out pricing of the apartments, our tour to each style of apartments and when we can move in. During the whole process she was very attentive to our needs, at the time our apartment was not available until a certain time, but she kept us up to date on when the apartment was available. With on point availability, sh... read more
Life at Woodbury place apartments Major changes have been made since construction started at Woodbury place apartments! Granite countertops, new carpet, stove and refrigerator, new bathroom aminites...and lots of closet space, which is a plus! There are no washer or dryer in the units, which sucks! There is only one washer and one dryer on the 2nd floor for the entire building to share, which by the way, consists of 6 units! There was a rent increase for 1, 2, and 3 bedroom apartments. I currently rent a 3 bedroom 2 bath uni... read more
woodbury place apt Pretty apartment maintenance not that good. I had to fix things myself. But everything else is good. Amanda the manager is great
Verified Renter They need to improve their units, as they are in very bad condition.
Business response:
We understand these maintenance concerns were a point of frustration, and sincerely apologize for the inconvenience they have caused you. Our maintenance staff aims to address any issues that may arise as quickly as possible, with your satisfaction at the top of mind. Please know that we value your residency and are committed to improving your overall living experience. Thank you for your patience as we make ongoing enhancements to the community.
Verified Renter Management has been rude and unprofessional. We have been dealing with mold issues in our unit for 4 months now and the only thing Tom tells us is that we can break our lease free of charge. Clearly they don’t take care of their units as they should and just paint over everything. We got the village involved thankfully and they are finally starting to do their job and take responsibility. But I would never recommend this place to anyone
Business response:
Thank you for taking the time to share this with us, and we are sorry to hear you feel this way. We take our residents' maintenance concerns very seriously, as our goal is to provide a comfortable, enjoyable living experience for all. We are glad to hear these issues are currently being rectified and appreciate your patience during this process. We value your residency and hope to improve your overall experience. If you could please contact us at (833) 864-4447 or stop by the office at your earliest convenience, we would g... read more
Do not recommend I'm sorry to say, I can not recommend Woodbury as a good place to live. Our rent has gone up hundreds of dollars in the last 4 years. The manager will give you a new lease with no mention of the increase, and say they have no way to control it, it is simply "the algorithm". Don't move here unless you plan on only staying a year or two. The first year was ok, then things got progressively worse. You will have a hard time saving for the future when squirrels start chewing on your car's gas tank and engine, as ... read more
Business response:
Thank you for taking the time to leave us your feedback. We are so sorry to hear you feel this way, and we thank you for bringing this to our attention. We apologize for any inconvenience regarding the rental increases, though our onsite team does alert every affected resident with as much notice as possible as we understand how any increase in the cost of living can affect lifestyles. Our onsite team will continue to use your resident's feedback to continue to improve our community. Have a great day.
Verified Renter Maintenence is quick to come "look", but take forever to take action. I have to prey on them and even so, they'll fix one thing and still leave other things pending. Management follows up but doesnt follow thru. Very unfortunate. Heat and AC do not reach bedrooms. You'll freeze in the winter and roast in the summer while sleeping. Cleanliness of hallways, laundry room and stairs is poor, seems its only done once a week if that. They encourage to report any issues but for example I reported the dryer in the bu... read more
Business response:
Thank you for your feedback. Upon reviewing the maintenance request on the dryer in your building, I see that David was able to service and confirm good working order on 5/15. Please let us know if, as of your review on 5/18, it was still not working properly as we've not gotten that notification. Property Management and Maintenance Management personally visited your apartment last month to discuss any pending requests, please reach out if you've found anything additional that requires service. The team at Woodbury is alwa... read more
Verified Renter Maintenance and office staff are always very nice and response to concerns is very timely. Really really wish they would recycle though. Loitering in parking lot and on premises has been reduced and that has been nice.
Business response:
Thank you for your valuable feedback. Our team’s goal is to deliver excellent and timely service to our residents. We’re glad to hear you’ve had a good experience and have seen improvements to your community. We would like the opportunity to talk to you about your recycling concerns. Please call us at your earliest convenience: 847.843.8400 or email us at woodbury@woodburyplaceapts.com.
Verified Renter Convenient to all of our basic needs closer to groceries, shopping mall, restaurants, cleanliness is poor
Frequently asked questions about Woodbury Place Apartments
How is Woodbury Place Apartments rated?
Woodbury Place Apartments has a 3.7 star rating with 192 reviews.
When is Woodbury Place Apartments open?
Woodbury Place Apartments is closed now. It will open at 10:00 a.m.