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Woodbury Place Apartments
- Real Estate
- Schaumburg, IL
About this business
Location details
1010 N Knollwood Drive, Schaumburg, IL, 60194, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Verified Renter They need to improve their units, as they are in very bad condition.
Verified Renter Management has been rude and unprofessional. We have been dealing with mold issues in our unit for 4 months now and the only thing Tom tells us is that we can break our lease free of charge. Clearly they don’t take care of their units as they should and just paint over everything. We got the village involved thankfully and they are finally starting to do their job and take responsibility. But I would never recommend this place to anyone
Business response:
Thank you for taking the time to share this with us, and we are sorry to hear you feel this way. We take our residents' maintenance concerns very seriously, as our goal is to provide a comfortable, enjoyable living experience for all. We are glad to hear these issues are currently being rectified and appreciate your patience during this process. We value your residency and hope to improve your overall experience. If you could please contact us at (833) 864-4447 or stop by the office at your earliest convenience, we would g... read more
Do not recommend I'm sorry to say, I can not recommend Woodbury as a good place to live. Our rent has gone up hundreds of dollars in the last 4 years. The manager will give you a new lease with no mention of the increase, and say they have no way to control it, it is simply "the algorithm". Don't move here unless you plan on only staying a year or two. The first year was ok, then things got progressively worse. You will have a hard time saving for the future when squirrels start chewing on your car's gas tank and engine, as ... read more
Business response:
Thank you for taking the time to leave us your feedback. We are so sorry to hear you feel this way, and we thank you for bringing this to our attention. We apologize for any inconvenience regarding the rental increases, though our onsite team does alert every affected resident with as much notice as possible as we understand how any increase in the cost of living can affect lifestyles. Our onsite team will continue to use your resident's feedback to continue to improve our community. Have a great day.
Verified Renter Maintenence is quick to come "look", but take forever to take action. I have to prey on them and even so, they'll fix one thing and still leave other things pending. Management follows up but doesnt follow thru. Very unfortunate. Heat and AC do not reach bedrooms. You'll freeze in the winter and roast in the summer while sleeping. Cleanliness of hallways, laundry room and stairs is poor, seems its only done once a week if that. They encourage to report any issues but for example I reported the dryer in the bu... read more
Business response:
Thank you for your feedback. Upon reviewing the maintenance request on the dryer in your building, I see that David was able to service and confirm good working order on 5/15. Please let us know if, as of your review on 5/18, it was still not working properly as we've not gotten that notification. Property Management and Maintenance Management personally visited your apartment last month to discuss any pending requests, please reach out if you've found anything additional that requires service. The team at Woodbury is alwa... read more
Verified Renter Maintenance and office staff are always very nice and response to concerns is very timely. Really really wish they would recycle though. Loitering in parking lot and on premises has been reduced and that has been nice.
Business response:
Thank you for your valuable feedback. Our team’s goal is to deliver excellent and timely service to our residents. We’re glad to hear you’ve had a good experience and have seen improvements to your community. We would like the opportunity to talk to you about your recycling concerns. Please call us at your earliest convenience: 847.843.8400 or email us at woodbury@woodburyplaceapts.com.
Verified Renter Convenient to all of our basic needs closer to groceries, shopping mall, restaurants, cleanliness is poor
Verified Renter Terrible place to live!!!! Things will happen to you and management will not care in any way and will do nothing to help. Also people in the office aren't professional or nice. Definitely should of moved out when I had the chance. Regretting that decision everyday I'm here.
Verified Renter Overall, nice apartments. The parking is not well-maintained and squirrels get under the hood of residents cars.
Business response:
We are happy that you are enjoying your apartment and would very much like to learn more about your other concerns. Our management team will be reaching out to you if they've not already.
Appartment Leak When I moved in to appartment 2263A, I was assured that the water damage I saw on the ceiling had been fixed. This was a lie. I have lived in 2263A for 2 years now and nothing has been done to rectify the leak. Do not move in to this appartment. Water leaks in every time there is a strong thunderstorm or snow melts in the winter months.
Frequently asked questions about Woodbury Place Apartments
How is Woodbury Place Apartments rated?
Woodbury Place Apartments has a 3.7 star rating with 187 reviews.
When is Woodbury Place Apartments open?
Woodbury Place Apartments is closed now. It will open at 10:00 a.m.