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Background and Mission Statement Since 1996, Zynex Medical has been a leading provider of relief for patients with functional disability through the creation, distribution and marketing of the highest quality electrotherapy products available today. Zynex Medical continually strives to uphold its mission to improve the quality of life of patients suffering from debilitating pain or illness by providing the highest technology and service standards in the electrotherapy industry.
9655 Maroon Circle, Englewood, CO, 80112, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I like the way it will relieve the pain. Very please with it.
Business response:
Thank you so much for your positive feedback, Joanne . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
My family and I, had contacted Covid.I needed just a few more days before going over some paperwork. They allowed me time to recuperate and gave me a call back. I really did appreciate that. They are very professional very courteous. I couldn’t of asked for more.
Business response:
Bonnie, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
I need new pads for my tens unit and the woman I spoke with was very helpful and is sending me a couple of pads complimentary to try.
Business response:
Kelley, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
I am so thankful you offer this medical treatment at home. It will greatly improve my daily life!
Business response:
Thank you so much for your positive feedback, Tammy . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
It was fairly easy to place the first time order for the equipment. My only complaint is that I couldn’t see the price I was agreeing to or see how much my insurance would cover when ordering. Now I have to sit and wait worrying about whatever bill will come
Business response:
Hello Adam, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
I t was okay. I didn’t like the way they do business. I like to know ahead of time if my insurance will pay for it or not or even how much. When the way it works was done I did not have to good feeling so I said no. Thank you.
Business response:
Hello Patricia, we appreciate your feedback. We would like the opportunity to follow up with you and assist with resolving your concerns. Please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. We look forward to helping you.
Rep. was very professional, patient and very courteous
Business response:
Diana, thank you so much for taking the time to share your experience. We strive to provide excellent customer service and are pleased to hear we were able to help you. Please don't hesitate to contact us if there is anything more we can do for you.
Great call with the young person who answered my call. Very quick and simple Thx keep up the good work
Business response:
Thank you so much for your positive feedback, Michael . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
I am very happy how easy it is to order supplies online or via phone through insurance or self pay.
Business response:
Thank you so much for your positive feedback, Cathy . We really appreciate you taking the time out to share your experience with us. If there is anything more you need, please contact us at patientsupport@zynex.com or call 800-495-6670. Our hours of operation are Monday through Friday from 6a-6p MT. Thank you.
Zynex Medical has a 4.8 star rating with 9,760 reviews.
Zynex Medical is closed now. It will open on Monday at 7:00 a.m.